Mirraw Online Services — refund my money

Address:

Shahjahanpur, Uttar Pradesh, 242001

Hello i had ordered a saree of rs 621 on 6th january 2018 from mirraw.com. My order no is 17419 and product ss56. I got my order on 13th january and it is entirely different from what i had ordered. So i returned back the product through professional courier with tracking number knp[protected] and it is already delivered to them. I already mailed them several times about this and i also talked with customer care person on 13th january. They said and also mailed me that they will initiate the refund. But they are still not refunding my money, when they already got their product back. Please help me. My gmail id is [protected]@gmail.com