Mivi India — product not yet received from mivi support after i sent faulty product for testing to mivi support team

Address:	1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
Website:	www.mivi.in

I had ordered mivi duo pod m20 from flipkart on 7th june and i recieved my item in 10 days time. But within a week time it's stopped working properly and i sent email to mivi support and they requested me to sent back the item for testing through bluedart, which i had sent on 24th of june to mivi hyderabad office and it's been more than a month time. I haven't recieved replaced item from mivi. Please help me to solve this issue to raise a dispute against it. I wish that my consumer complaint will get resolved soon.