Mobikwik — amount not get credited

Sachin@khare

from Mumbai, Maharashtra

Address:

410210

Dear Sir,
My name is Sachin Khare and my contact number is [protected] and my email id is [protected]@gmail.com. I tried to recharge my UTS app wallet using mobikwik gateway on 5th Jan, 2020. The money got debited from my bank account using phone pe.
When I checked with phonepe team they said that the transaction is successful and I need to follow up with Mobikwik only for why the money has not been transferrred to Recharge wallet o[censored]TS app.

Kindly advise me how can i get my money back in my account

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Mobikwik customer support has been notified about the posted complaint.

Feb 10, 2020

Updated by Sachin@khare I have not received any call from mobikwik till date. The transaction was done on 5th Jan 2020 . its a long time . please follow up with them why they are not answering