Mobikwik — atm card fraud

Address:214, ek roop avenue, majitha road, amritsar, vpo naushera, Amritsar, Punjab, 143001

Dear sir on 13 august a person claiming to be sbi bank employee took my debit card details by fraud. I lost 10000 rupees to mobikwik in the transaction. At 12:12 pm 14 august i wrote to mobikwik with the complaint but they are not giving me any information. They should have frozen the fraudulent mobikwik account immediately. But i suspect they haven't taken any action. The fraud may actually be a mobikwik employee itself. The police is not even writing fir. 1st six digits 607431
Last six 5116
+6 photos
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Harlive Singh
Their customer service is useless.They don't pick any calls at all
Aug 16, 2019
Updated by Harlive Singh
Transaction date 13 August 7:00 p.m.
Aug 17, 2019
Updated by Harlive Singh
The thief is still using same mobile no. linked to his MobiKwik account.I can ring on his no.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information