Mobikwik — cancellation of bus ticket

I have already lodged a complain in your site (Id no[protected] on dated 25.04.2018 that i have booked two bus ticket on dated 18.04.2018 from jaipur to kota through mobikwik of total five passanger from jai srinath ji ki travels. The date of travel is 06.05.2018. Ist tiket pnr is ts[protected]emao and the operator pnr is 147203 of two person and the amount deducted from axis bank account of rs 700/- and the transaction id is ecom pur/mobikwik/gurgaon/180418/15:19 dated 18.04.2018. 2nd ticket pnr is ts[protected]fcch and operator pnr is 146657 of total three person and the amount deducted from my axis bank account of rs 1050/-and the transaction id is ecom pur/mobikwik/gurgaon/180418/02:45 dated 18.04.2018. Early i requested to you to cancel my ticket and and refund my amount on dated 25.04.2018 and 29.04.2018. But very sorry to say neither you cancel my ticket not consult with me. Here only two days left for maximum amount return. My email is [protected]@gmail.com and my ph no is [protected] & [protected].