Mobikwik — cash not deposited back to bank or mobikwik wallet after unsuccessful transaction

Address:Chennai, Tamil Nadu

I had paid my electricity bill on feb 12 at 11.02 pm. The transaction was unsuccessful. An amount of rs. 4750/- has been debited from account and has not been refunded to mobikwik wallet or to bank. On checking with my bank operator. The amount has been debited in the name of mobikwik. Please do the needful to refund the money back asap as my electricity bill has crossed due date.

Thanks,
Sruthy
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

On 25 feb 2019 i paid the 18569 rs to bajaj allianz through mobikwik wallet and the transition was failed due to some issue but the money is duducted to my sbi credit card.Please let me know when will i receive my money. My transaction id is
582b4ca53d206

My mobikwik wallet is misuse on 8th feb rs. 1498.but mobikwik not responding. Please tell how i get my money back.

MY MOBIKWIK ACCOUNT WITH NUMBER [protected] HAS BEEN DISABLED ON 18 FEB 19 Without any notification. I can not reach to their customer care center also. Thier customer care number also dont get my call connected to care executive ([protected]).

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information