Mobikwik — credit card fraud transaction by mobikwik

Address:Mumbai City, Maharashtra, 400060

I got call from 2 numbers [protected] and [protected]. They said they are calling from sbi bank credit card branch. They had all my personal details: my date of birth, pan card details, card details, expiry month and my transaction billed amount details. They said they are extending my credit limit, and asked for otp that came on my mobile. they made a transaction of 56998 rupees using mobikwik website.

I raised a complaint with sbi[protected] and with mobikwik[protected]. But i am afraid i will not get back my money. Please help.

Rs.29, 999.00 was spent on your SBI Card ending with 1455 at WWW.MOBIKWIK.COMon 18/09/19. Know more on the App: https://sbicard.com/mobile-app

Rs.26, 999.00 was spent on your SBI Card ending with 1455 at WWW.MOBIKWIK.COMon 18/09/19. Know more on the App: https://sbicard.com/mobile-app
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Dear sir date 24.08.2019 at 12:32 fraud of 49000 rupees my credit card hdfc [protected] by mobile phone number [protected] and wewside WWW.MOBIKWIK.COM please please help me kindly I request to you as soon as possible and I also logged FIR date 15.09.19

Ratandeep Gupta's reply, Sep 26, 2019
Date 24.08.2019 at 12 :32 fraud of 49000 rupees my credit card hdfc 5523650001250322 by mobile phone number 8292001973 and wewside WWW.MOBIKWIK.COM please please help me kindly I request to you as soon as possible thank you so much and date 15.09.19 A FIR logged
I paid loan front emi rupees of.2549.98 on 24.09.2019.my registered mobile no.[protected] and my loan front id 1035069 amount is debited from my account. But not initiated on loan front app, their customer care person said the amount is pending in payment gateway...pls initiate loan amount pls respond unless I should pay penalty for that loan

Refund
I was pay my light bill MK[protected] from mobikwik. Some how pay was not done but my amount is deducted. They aren't refunding

I made payment on 24/09/19 for loan due .amount debited in my account but still pending .not updated in my loan account.make payment for my needs

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