Mobikwik — Failure:Unable to create RMSTxnId, You can try again for the same recharge Connection Number

santosh.kml

from Kolkata, West Bengal

Address:	New Delhi, Delhi, 110075
Website:	www.mobikwik.com

Dear Sir,

I am trying to pay my water bill through Mobikwik but Payment deduct from my credit card and added to my Mobikwik wallet.
Problem is that I am not able to pay water bill, always get massage "Failure:Unable to create RMSTxnId " Delhi Jal Board.

Please resolve it or refund my money to my account without any charge.
Please do ASAP so we can pay water bill on time.

My mail id : santosh.[protected]@gmail.com

Regards,
Santosh Kumar Singh
[protected]

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Mobikwik customer support has been notified about the posted complaint.

Apr 05, 2017

Updated by santosh.kml Dear Sir,

Till now not resolve, it's urgent and I am not able to pay the water bill.

Regards,
Santosh Kumar Singh

Apr 06, 2017

Updated by santosh.kml Do not call for ask password or OTP, getting fake call from [protected] he is asking OTP.