Mobikwik — fraud transaction on credit card

Address:Thane, Maharashtra, 401202

I received a call on 16 april, 19 at 12.41pm from a woman named monika saying she was from sbi bank, and the add-on card received to me on my sbi elite was blocked due to security reasons, she told me all my details of the card and then after the call i saw two messages of transaction of 50, 000, to mobikwik. Please look into the matter and help, i have contacted sbi on the same day and also contacted police inspectors, as the transaction is below 1lakh, they refused to file a fir. Please help to let me get my money back as it is a huge amount of money and i'm not that able to pay such huge amount of money.
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Have paid from my bank but have not come to the Mobikwik account... Please refund me so far.
ID number is S5792506
2 transaction are failed 1200 rs + 1200 rs =2400rs
I was booking cancelled by irtc[protected]
But as on till I'm not received any refound
Amount please look in this issue...
As soon as possible
Booking date[protected]
Transaction I'd:[protected]

Dine555's reply, Apr 18, 2019
Please update status
Dine555's reply, Apr 18, 2019
Wurst service mobikwik still not reply we already complaint 24 hours there is no reply irtc refound amount 48 hours only then your not sending amount refound already 5days has gone still I'm not getting any confirmation message for mobikwik

Kindly resolve the issue
I have 1800 send my friends ac but transtion was no seccfull amount cut my woilet plz find and conform me
Anoop singh

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