Mobikwik — i have paid 4 bills through mobikwik payment successful but electricity board say we have no received any payments

Address:Churu, Rajasthan, 331304
Website:www.mobikwik.com

I have paid 4 bill thorough mobikwik but payment successful and money debited 8-march-18 but money not received electricity board and they come home and say if you not paid bill we are cut your connection but i say i have already paid the bill.
Please help me resolve this issue, i tried to contact mobikwik 9 march but no response, then i contact jdvvnl they say that transaction failed and mobikwik say successful what i do.
Ticket no #7963861
Now i go to for complain in police station against mobikwik.
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Mobikwik customer support has been notified about the posted complaint.
Mar 20, 2018
Updated by DkvVerma
Not resolve the problem.
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Yesterday when i have tried to pay my electricity bill with mobikwik but unfortunately it got failed.Amount of rupees 1, 196.80 got deducted from my account.Please deposit the amount asap.

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