Mobikwik — icici bank credit card payment refund pending.

Address:	Pune, Maharashtra, 411014
Website:	www.mobikwik.com/mobile?gclid=CjwKCAiA0O7fBRASEiwAYI9QAo2LwNjZpK4FJ0MzNR4gmURWGYVJBzyl9RpWg1o1SxMdEp

I have using the mobikwik payment app 15 oct 2018 taking the my icici bank creditcard payment 4363.00 inr. But that time my account deducted amount in 3 times.2 times is unsuccessful transaction and third time transaction is successful so i have refund me immediately in one transaction but second time not refund me so far. Third transaction successful for icici bank credit card payment in 16 oct 2018. My icici bank credit card no [protected]
I have contact icici bank and credit card team he told me our side not pending any type of amount. Please you have contact mobikwik team and sending mail this mail showing you have paying 4363.00 inr amount in hdfc credit card bill but i dont know this transction how to transacted my icici saving account. I am not paying this transaction my side. Its a system problem for mobikwik side because my two transaction is unsuccessful first attempt. Please help me i have very frustrated unwanted deducted my valuable amount and not refund me so far. I have contact mobikwik help desk but he is not support me. My registerd mail id for mobikwik [protected]@rediffmail.com mobile no [protected]