[Resolved]  Mobikwik — incomplete d2h recharge

I recharge my videocon d2h of plan rs- 331 .my money is deducted from my account but recharge is not rechared successfully.in this reachage RTN no. IS given by me is wrong by mistake .i contact to the videocon d2h customer care then he say that the no [protected] is not a RTN no. Of any customer id. My money is deducted from my paytm payments bank. So how i get refund my money. Please help me sr. The money is deducted to the name ZAAK EPAYMENT SERVICE.
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Aug 9, 2021
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Apr 18, 2019
Updated by Rishisingh..
Still now I didn't get refund
Complaint comments 

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Dear Rishi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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