Mobikwik — Mobikwik did not refund my 15078/- for failed online transaction, it was EMI payment towards Indiabulls Consumer Finance Ltd

Address:

Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

Dear Sir,
I made a fund transfer of Rs15078/- towards my EMI payment of Indiabulls consumers finance ltd. via Mobikwik online App. Transaction was not successful but amount was debited from my Citibank account but so far Mobikwik didn't refund me even after followup via email. Neither they shared any invoice for this transaction.

Attaching Citibank transaction ref id & Mobikwik transaction Ref id snapshot

Kindly support to get the refund quickly

Regards
B Mukherjee
[protected]