Mobikwik — Mobikwik fraud on my airtel postpaid recharge

Address:	Jaipur, Rajasthan, 302025
Website:	www.mobikwik.com

I have made a payment of INR 1190 from mobikwik for my airtel postpaid recharge. I have made a payment in three instalment (500, 500, 190).

But the airtel team is saying that they have received only 690 rs, rest 500 they haven't received. Therefore, I reached to customer care of mobikwik and they promised that they will resolve my problem with in 48 hours. I launched a complaint on 11 april and they responded on april 12th.

From 12th of april my issue is not resolved and I am facing severe issue with my phone. I tried to contact them again but they havent responded till now.

I want to launch a complaint against them and want to let them know about there carelessness which led to severe loss of mental peace and economical loss of business.

I am also attaching the confirmed invoices which they have sent to me along with this complaint as a proof of this case. In Addition to that, I am also attaching the screenshot of complaint where they have promised to resolve my issue in 48 hours.

Furthermore, I am also attaching the airtel mail where they are stating that they havent received ant mail.

Please look into this issue and give me proper justice.

Complaint Number: 4766170
Invoice number 190 rs: RBL[protected]
Invoice number 500 rs RBL[protected]
Invoice number 500 rs RBL[protected]

I am not able to attach all my proofs at here, please contact me for all my proofs related enquiry.

my email address: [protected]@gmail.com