Mobikwik — mobikwik refund

Address:

Thiruvananthapuram, Kerala, 695581

Hi,

Done a myntra transaction via one mobikwik. Transaction failed but money deducted from account. It's been more than 10 days and no response. Complaint raised via their chat service but no response.
Their service is the worst one i ever encountered with. They don't have a customer care cell where we can raise complaints. Their chat support is is worst.
Requesting all to remove the mobikwallet the worst one ever came across.

Multiple complaints raised all of them showing in process. No updates.
Order id: 567d5da89b587

Rs 3406

Kindly ban this application. It's looking people.