[Resolved]  Mobikwik — Money deducted from bank account but not credited to mobikwik wallet

Address:Bangalore, Karnataka, 560093
Website:mobikwik.com

Today i tried to add rs 227 to my mobikwik wallet using mobile browser.
I got message from my icici bank that the money has been deducted from my bank account. But no money was credited to my mobikwik wallet.
I tried calling the customer care but they do not pick calls.
There is no response for the ticket raised too.

Abhishek kumar
[protected]@gmail.com
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Apr 11, 2017
Complaint marked as Resolved 
credited in 48 hours
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

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My account I'd [protected]@gmail.com; I can't access my account. mobikwik says user is disable .please solve my problem&feedback.
Amount is deducted by mobikwik both the times but amount is not added and also not complete the recharge and also not gave the ticket resolution waiting last 7 days for the complain ticket response but show only in progress last 7 days.

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