Mobikwik — money not added in my mobikwik account

Address:

Hazaribagh, Jharkhand

sir my name is Ranjit kumar guru my email id [protected]@gmail.com, Yesterday I added Rs.300 amount of my wallet amount .but did not updated for the my wallet amount. my wallet not add money. but amount debited in my bank A/c, please credit my wallet balance or refund my money. kindly refer transaction ids: Date (Value Date) Narration Ref. No. Debit Credit 22-Sep[protected]Sep-2014) POS PRCH POS[protected] www.ccavenue.com/charg SBIPG 300.00