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Mobikwik — Money not refunded for failed transaction

HI, I tried placing a jabong order through mobiwik wallet.Transaction failed but money Rs.798 got deducted .I have raised 2 tickets for the same .But still no response.Please refund my money. Please find details below Ticket #2161816 and Ticket #2172496. Transaction ID: CCACB1ALK458 E-mail Id: [protected]@gmail.com Phone: [protected]
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    +91 93 1392 5342 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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