Mobikwik — money not refunded - irctc booking related

sherif123

from Basavana Bagevadi, Karnataka

Website:

mobikwik.com

I tried to book a train ticket from irctc via your payment gateway (Mobikwik, bank zaakpay) on 13 november 2017. Transaction id [protected].
The ticket was not booked due to technical error. However the amount was debited from the bank account and no refund process has yet been initiated. We tried to contact mobikwik but the contact no is unavailable. Seems many consumers have similar complaints about the site. Pls look into this and resolve the issue. Thank you

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Mobikwik customer support has been notified about the posted complaint.

Nov 27, 2017

Updated by sherif123 No response from the concerned people.
Planning to file a case. Shall deal with this legally. Gtta teach them a lesson