Mobikwik — money stuck by mobikwik

Address:

822121

My e-mail id [protected]@gmail.com and mobile number [protected]. My account is disabled in mobikwik. I can’t access my account. Money is too much. When i want to transfer my money form mobikwik to my bank account i can’t do this because mobikwik show user is disabled. I try many time but it doesn’t work. I attached one screenshot of email. This email come form mobikwik.