Mobikwik — Money Transfer to wrong Person

Address:East Godavari, Andhra Pradesh, 502032
Website:mobikwik.com

I am Renju Revi Actually when I tried to transfer money Rs 1000 to my friend account even though mentioning the correct details in the specified coloumns it got credited in some unidentified email id : [protected]@gmail.com which is not in my contact list.
Refernce ID: 54a58617c40c6
Receiver's Detail(s): [protected]@gmail.com
Transaction Date: March 10 2017 (Friday).
I tried to reach the customer care numbers, [protected] & [protected] to enquire about this but these numbers are not reachable and even raised a complaint in MobiKwik: 6068963
Below are the screenshots of the transaction and complaint raised, take some action and credit my money back to my account.
+2 photos
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Comments

I have added money in wallet but not received in wallet and deducted from bank account if its possible just give a call back on my number [protected]
I Booked my Ticket From Hyderabad to Guntur on 22 March 2017
And my date of Journey is 24 th March 2017
when I spoke with concern travels they said the bus was cancelled
My Ticket No==5J6N8J6
Operator PNR == 5J6N8J6
Travels Name-- Sri Kanaka Durga Travels
Passenger Name ==Jani Basha
Ph no-[protected]
I need my Amount Refund of Rs280/-
When i try to login to mobikwik, i get an error as " Otp has been send max number of times". How to recover from this. My mail id is [protected]@yahoo.co.in
I got a call from some one saying they are from Mobikwik asked my complete card detail for cross checking. I provided all the details and few minutes later i received I received an OTP to tranfer 9999 to Ola Money. Guys they were again Faurd, I luckly saved my money. This are numbers from which i got call [protected] & [protected].
Beware of this faurd call.

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