[Resolved]  Mobikwik — My account disabled I am ready to pay the money and close the account

I have done bsnl recharge for 1999 one time, but it's done two time automatically, and it took the money from ZIP, I raised a fraudulent complaint they blocked my account, I'm trying to reach customer care noway to reach them, I tried them from the given number no use. I want to sort out the issue, but I don't know the way. Why RBI is allowing this type of fraudulent app. They have to take action to close this type of money eating crocodiles. Real they're eating people moneys
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Jul 7, 2021
Complaint marked as Resolved 
Complaint is not resolved, a customer care executive call me and asking for my CVV number of a card and OTP which I received from the bank, how I believe and give the OTP to him. He is stating that he needs to send the money in the card. But I already have my bank account merged in Mobikwik. So they can transfer the money in that account, but why he is asking for CVV number and OTP. This next scam from Mobikwik, I think. So that same problem is persisting, so I need my money back. Mobikwik is a fake, I think
Mobikwik customer support has been notified about the posted complaint.
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I installed mobikwik app after that I recharged through mobikwik as usual like I do from phonpe or Google pay. After that money not deducted from account then I came to know that it deducted from mobikwik wallet so didn't know what to do after some days message came from mobikwik that pay249 (I only recharged 149rs) now it's asking 348 to pay.
I have done the recharge by mistake I'm not able to pay 348. It's scam I only pay 149 what I used

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