Mobikwik — refund from grofers not credited to main account but to super cash

rajkumari ahuja

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110095

. On payment of every rs. 100/- rs. 95/- from main wallet funded by us and rs 5/- is used from super cash we had earned from various trasactions.in case part payment is refunded by merchant (In this case grofers) against damaged goods returned, entry should be credit 95% to main wallet and credit 5% to super cash. I bought goods worth 1, 668/- from grofers paying from my mobikwik wallet. While paying 1668/- i used my super cash of 83/- (5% of 1668/-). I returned goods worth 213/- and got refund of 213/- but you people are doing the same mistake of reversing full amount of super cash instead of 5% only

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Comments

mukesh tiwaribpl

from Mumbai, Maharashtra

Sir, mane aap ke Aap se 7 sep ko rbl credit card ka payment apne Bank account se 15200 rupee ka kiya tha jo mere Bank account me return nhi aya

podderamit

from Kolkata, West Bengal

My upi transaction was failed but I didn't get the money back. transaction id[protected]
For UPS wallet recharge but it failed, I want the amount ₹100 back in my upi id (given in the image). please check it fast. And notify me by e-mail or by the mobile number. I need good service.