Mobikwik — Refund my amount ...as not able for transaction from your site

Address:

Mumbai City, Maharashtra

I had add an amount of 15000/- on my mobikwik wallet to purchase the yoga 8 tablet from snapdeal. i Tried many times for transaction but every time failed. Then i tried to book my ticket from make my trip and again transaction was not happening through mobikwik. Now i have purchased yoga 8 and book my trip by making direct payment. I don't need to put my money in Mobikwik. As itis not possible to make recharge from this amount and how long i will make recharge . plz refund my amount into my respective account. I am trying to contact to customer care but very poor service of customer care. I am frustrated by this service of mobikwik. plz refund my amount. I think you will not force me to go for FIR and consumer court. My mobile no : [protected]