Mobikwik — regarding add money but not added in mobikwik account

Address:

Lucknow, Uttar Pradesh

I have added 1500 rupees through ICICI (account no:[protected] on 9 april 2015 at approx. 4 P.M., transaction id (VIN/WWW MOBIKWI/[protected]/0) ., balance is deducted from ICICI account but it is not added in mobikwik account. Kindly do the needful. Mobikwik id: [protected]@gmail.com mob no: [protected] Regards Rahul verma [protected], [protected]