Mobikwik — Regarding fund transfer

rockeyuku8

from Pune, Maharashtra

Address:	Gurgaon, Haryana, 122002
Website:	mobikwik.com

I have added rs 15000 from my credit card to mobikwik wallet. On 09/05/2017.
After some time i tried to transfer rs 5000 back to my account by using transfer to bank link but every time it could not be completed.in every attempt it showed different messages. I decided to logout and re login to do the same, but as i logged out and tried back to login now it is not allowing me to login by giving message otp has been sent max no of times. Before login i tried to contact mobikwik but neither there is any contact no. Nor email id. I raised my issue by going in help section. After login i again tried to raise issue that i could not be able to login but now website is saying that ticket can t be raised till next 12 hrs from same user.

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Comments

Apiy jain

from Morjim, Goa

I booked the bus ticket for shirdi to pune form neeta tours and travels than i cancelled it again within 12 hrs and as per the policy terms mentioned in the site, you have to refund me the full amount

Syed Ahmed Hussain

from Hyderabad, Telangana

There was a double transaction of Rs. 1582 in mobikwik wallet on[protected], when I was transacting on Swiggy. I put in a request to refund the money into my account but till date, it has not been refunded. There is no response from mobikwik customer care either despite my repeated follow up.