Mobikwik — transaction failure

Address:Coimbatore, Tamil Nadu

Sir/Madam I recharged my mobile number ([protected]) with mobikwik for Rupees 197 on last Saturday evening once the transaction was failed and it was refunded to my wallet once again I recharged but I haven't received any transaction number and also the fund was not recharged also not refunded to my wallet I have been complaining since Saturday but there was no response from the customer care. Kindly do the needful by giving a solution. Thank you
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Its been six months since my complaint but no action has been taken. i kept mailing [protected]@mobikwik, [protected]@mobikwik... No response till date. I have attached my Id proof and screenshot of bank statements and sent it to them

Details,

transaction ref from citi bank : [protected]
ticket no 1 : 856308
ticket no.2 : 1262922
ticket no 3 : 837933
mail id : r.[protected]@gmail.com
phone no:+91 [protected]
Its been six months since my complaint but no action has been taken. i kept mailing [protected]@mobikwik, [protected]@mobikwik... No response till date. I have attached my Id proof and screenshot of bank statements and sent it to them

Details,

transaction ref from citi bank : [protected]
ticket no 1 : 856308
ticket no.2 : 1262922
ticket no 3 : 837933
mail id : r.[protected]@gmail.com
phone no:+91 [protected]

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