Mobikwik — unauthorised wallet debited

Address:2907 GH, G. T. ROAD, BATHINDA PUNJAB 151001, Bathinda, Punjab, 151001

My mobikwik wallet is debited by mobikwik without my authorisation on 28/01/2020 for rs. 1400/- and 12/02/2020 for rs. 1076/-. When contacted mobikwik their reply was very simple either contact merchant vendor or police. They simply denied their liability. I request to award refund of my money plus rs. 1 lakhs for harrasment and to order shutting down this type of insecure company should be shut down to save many other consumers money.
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On Feb 19 2020, I Have paid 560 rupees for electricty bill through MOBIKWIK web. But still tneb status shown as not paid. I have got a status from mobikwik app as payment succsessfull.Number of times I've call to the customer care number but still they are not responding. please solve my problem as soon ...
Reena Jasmine's reply, Feb 19, 2020
On Feb 19 2020, I Have paid 560 rupees for electricty bill through MOBIKWIK web. But still tneb status shown as not paid. I have got a status from mobikwik app as payment succsessfull.Number of times I've call to the customer care number but still they are not responding. order id: MK01560083885, Operator Ref No: MK010099gjhp
I was recharged of mobile no [protected] but money deduct and recharge failed after some time one massage received i.e. money send to bank but after 24 hrs money not credit in my account. Sir please immedietely shortout in the matter.
order ID* MBK[protected]
MOB NO* [protected]
MAILID- mohd.[protected]@gmail.com
AMOUNT- RS.598/-

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