Mobikwik — Wallet Balance not yet updated

rkamani11

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi, I added 308 and 310 money to Mobikwik wallet on 21st Jan 2015 and yet the money has not been added to my Mobikwik wallet. It says 0 balance. Please help me resolve the issue. My Transaction IDs are: 1. Transaction ID 1: [protected] Amount: 308 2. Transaction ID 2: [protected] Amount: 310 Total : 618 My email ID: [protected]@gmail.com Mobile Number: [protected] Please help me resolve the issue asap and ask mobikwik to refund my amount

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Mobikwik customer support has been notified about the posted complaint.

Jan 21, 2015

Updated by rkamani11 I got a call from this number just few minutes after i posted the issue on consumer complaints. Number is [protected] and the person on the phone was claiming that he was from mobikwik and was asking me to PROVIDE MY CREDIT CARD DETAILS so that he can refund me the amount.

Guys please beware of those fraud calls, they will ask you details and will do transaction on different sites with those details.

When i called back on that number, it is connecting to SBI cards IVR.

Please guys beware and don't give any info on your card on any cost.