Mobikwik — wallet debit against bank transfer recovery

Address:201306

Respected sir/mam
Today i tried to add rs 6000 to my wallet but it was not added and debited for bank transfer recovery. I have no idea what this is. I have compained many time to mobikwik but they always give same reply.
I have also mailed to [protected]@mobikwik.com but got no response. I have also not got any mail regarding money debit from [protected]@mobikwik.com.
Please help me and refund my money as soon as possible.

Regards
Ashok srivastava
[protected]@rediffmail.com
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I was trying to create account in mobikwik by [protected]@gmail.com. After entering the data System throws message 'userid exists'. So I had tried to login with similar id in mobikwik. But When trying to login system flashes a message 'user is disabled'. Kindly look into the matter.

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