Mobikwik Wallet — My wallet amount was transferred by cheating | |
I am Bishnu prasad Panigrahi from Odisha and my cell [protected]. I have a big trouble with Mobikwik. In my account I have Rs 456 on 31/08/2015 and suddenly when I check my wallet balance on 1/09/2015 it was zero balance. Then I check my transaction details it shows money was transferred to " [protected]@gmail.com" which was I didn't know. Some body hack my a/c and transfer my money to his a/c. And also change my primary mobile to his number and his number is [protected].
How is it Possible with out OTP can transfer money.
Then I have complaint against to cancel this transaction to Mobikwik care but they replay me to didn't cancel it. Mobikwik is cheater company . I have also called mobikwiki customer care so my times but not connected to care only hold the line and my mobile balance deduced nearly Rs 40.
This is cheating company.
Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
7120
Pending
0
Resolved
857
View all 7120 Mobikwik reviews & complaints
+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
View all Mobikwik contact information
This company is a big fraud. I had a belief on MobiKwik but i am loosing it now.
I was paying a bill of my DTH Tata Sky worth 250 on 06/01/2015 which was unsuccessful, late on the money was not refunded into my balance. I raised a ticket #4152143 but no response.
Later on I tried adding rupees 240 to the MobiKwiki wallet which was again unsuccessful on 06/01/2015, that also did not revert in my wallet. I again raised a ticket #4157642 but as usual no response.
To make it more worst, the customer care number is always busy, they wanted us to wait for more then hours, neither they have any email to register complains.
Such a bad application it is.
MobiKwiki, if you have any shame left refund my money in the wallet
Mobile number- [protected]
Email- [protected]@gmail.com