[Resolved]  Celkon A27 — new phone replaced with second hand mobile

Address:

Mumbai City, Maharashtra

I have purchased a celcon mobile A27 from Nokia Top 10 from Andheri East Station on 3rd March 2013.. and then i have faced some problem in mobile like battery issue . in one day only i have to charge my cell 2 to 3 times. And when i checked with mobile shop they save download some application your battery will be saved...and on the 3-4 day there was problem with the handfree and then sales person replaced my handfree and that was not celcon..within a 10-15 min i realised still i am facing the same issue, so again i went to the shop so he gave me nokia handfree from which i was able listen to songs but whenever i use to get a call the next person was not able to hear my voice. so i again i didnt went to shop.
So on late evening on 13th March 2013 i realised that when i used to open or text msg from msg list or sit at whats app it was opening in vertical mode. so then i showed this problem in the showroom they said the censor of mobile is not working...so then i said them to replace it or give me another brand with same range. so he called me on the next day. i went there then he said if you go with another branch will charge u 12.5% on bill. so then i asked him to replace it.


so he removed a new piece for me and in front of me only he broked the seal...so then i checked my new cell except my camera. so when again i checked the mobile camera clearity on corner of the right side of the mobile. i realised there photo when i checked i found there was 6 photos on phone storage.


So guys pls help me how i should go with it, actually i dont want to go with this celcon and now i dont trust them and i will neven recommend anyone to go with celconA27 or any other celcon model. i dont know who had cheated me celcon company or the nokia top 10 waala without any mistake of mine why i should bear 12.5% charges.
And still my issue is not their landline is also not working nor celcon call center number nor nokia top 10

imei number is [protected]
Bill No12006
Puchased on 3rd March 2013.
Replaced on 15th March 2013
Purchase Amount --> Rs11000/-