[Resolved]  Lenovo India Pvt. Ltd — Service Issue

DEAR SIR.,



I HAVE PURCHASED LENOVO(BLACK) THROUGH YOUR DEALER S.K.ENTERPRISE VIED INVOICE NO SK/ALK/03630 ON 02/03/2013 NOW I REGRET TO INFORM YOU WITHIN 4 MONTH O[censored]SAGE I START FACING PROBLEM AND SURRENDERED PHONE TO YOUR LENOVO SERVICE STATION VIDE COMPLAIN NO SRINO[protected] DTD 13/07/2013 HAVING FAULT CODE MO299 AND SAME I HAVE RECEIVED ON 15/07/2013.

AGAIN I START FACING PROBLEM WITH CELL PHONE WITHIN 15DAYS AGAIN I RUSH TO YOUR SERVICE STATION ON 30/07/20013 WITH COMPLAIN NO SRIN[protected] WITH FAULT CODE M0101 AND I WAS INFORMED THAT PCB REPLACED NOW THERE IS NO PROBLEM WITH THE CELL PHONE.AGAIN FOR THE THIRD TIME I START FACING SAME PROBLEM OF PHONE GET HANG AND THIS IS WITHIN 5DAYS WITH JOB CARD No.126 TO MTECK HARDWARE PVT LTD ON 03/08/2013. AND STILL TODAY I HAVE NOT RECEIVED MY HANDSET BACK WHILE WRITING THIS.

AFTER PAYING FULL AMOUNT FOR THE PRODUCT AND RENOWNED COMPANY LIKE LENOVO GIVE THIS KIND OF SERVICE AND AS A CUSTOMER I M SUFFERING A LOT AND ALSO NOT BE IN POSITION TO USE THE PRODUCT IN TOTALITY FOR MORE THEN ONE MOTH. AND FEEL LIKE CHEATED AND HARASSMENT TO ME.



NOW I REQUEST YOU TO KINDLY GIVE ME FULL REPLACEMENT OF HANDSET AS I FADE UP WITH THIS KIND FAULTY PIECE AND OBLIGE ME.



AS I DO NOT WANT THIS FAULTY PIECE ANY MORE!!.



LOOK FOR YOUR POSITIVE REPLY IN THIS REGARDS,


MEHUL PRAJAPATI.

+91 [protected]

I have purchase Lenovo Mobile A690. It is still in warranty. I have already given to Service Center in surat.Since Last 15 days i m roaming with out cell phone. I have spent 8500/- n still i m not able to used a smart phone.Lenovo is a good company but the service is worst than micromax also.I will never suggest to any person in my life to purchase any product of Lenovo.

I request u to please give me service spares of my mobile.

Regards,

SAUMEEL HARIYANI

[protected]

NAVSARI

I HAVE PURCHASED LENOVO A706(Pearl BLACK) THROUGH YOUR Croma Rajouri garden New delhi ON 29/12/2013 NOW I REGRET TO INFORM YOU WITHIN 1 and half MONTH O[censored]SAGE I START FACING PROBLEM AND SURRENDERED PHONE TO YOUR LENOVO SERVICE STATION at Rohini HAVING FAULT CODE M0101. what IS THIS CODE M0101.