I bought a HTC desire C from spice retail ltd.B1-1,B block, Community Centre Janakpuri-1100058 on 19/10.2012, bearing receipt no. 13945.The IMEI no of the set is [protected][protected].
First of all the set given to me was a useless piece it only worked properly upto 23rd October.Secondly when I was buying this set Mr, Ishmeet Singh, the store Manager assured me that no processing fees would be charged on me if I get it converted into 6 emis using my hdfc credit card.I did so on his verbal assurance but after three day from buying I got a message from hdfc bank that a processing fee of rs 299/- has been levied on me, when I enquired from bank in this concern I was told that the spice retail has not requested for any waiver of processing charges. From then onward I am looking for Mr. Ishmeet Singh but he is untraceable. I left my mobile no and requested your staff to ask him to contact me but uptill today nothing that sort of thing has happened. uptill today.
This shows that how your staff cheats the customer by making false promises just to sell their product. My request is to please look into the matter and talk to Mr..Singh and help me out in waiving of the PF charges. , Was this information helpful? | 
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