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[Resolved]  Xolo — not getting phone

i purchased a xolo A500 from online shopping(infibeam.com) after receiving that set i was found that there were some manufacturing defects on this set like i cant connect or configure my wifi using xolo a500 while i am trying to configure wifi then the connect option was didn't highlights so,i was calling to xolo customer care and register this complain and they send me a case Id[protected].and they told me to send that set to their servicing centre,and after 3 days i again calling to xolo customer care to know the status when i am calling them they was told me that my set was already despatch and they send me a tracking id my tracking id no is :[protected],when i am track my item using this id i was getting shocked because "fedex reply me that my item is already delivered to noida" but my address on invoice is kolkata which i already send with set xolo A500 to their customer care.now whenever i call them they told me only one sentence that they are inform to vacume team and i have to wait till they inform me its impossible for any one to wait for a unknown time what should i do i don't know please help me please


my phone description:

Xolo A500-(IMEI no :[protected])


Reply from fedex:(courier service )

April 27,2013
Dear Customer:
The following is the proof-of-delivery for tracking number[protected].
Delivery Information:
Status: Delivered
Delivered to: Mailroom
Signed for by: .ABHISHEK Delivery location: NOIDA, IN
Service type: FedEx Standard Overnight
Delivery date: Apr 25, 2013 10:15
Special Handling: Deliver Weekday
Signature image is available. In order to view image and detailed information, the shipper or payor account number of
the shipment must be provided.
Shipping Information:
Tracking number:[protected] Ship date: Apr 24, 2013
Weight: 0.5 kg/1.1 lbs
Recipient: Shipper:
NOIDA, IN IN DELHI IN
Thank you for choosing FedEx


for further enquiry this is tracking id link:
https://www.fedex.com/trackingCal/retrievePDF.jsp?trackingNumber=[protected]&...
Complaint marked as Resolved Aug 13, 2020
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