[Resolved]  Xolo — not getting phone

Address:South 24 Parganas, West Bengal

i purchased a xolo A500 from online shopping(infibeam.com) after receiving that set i was found that there were some manufacturing defects on this set like i cant connect or configure my wifi using xolo a500 while i am trying to configure wifi then the connect option was didn't highlights so,i was calling to xolo customer care and register this complain and they send me a case Id[protected].and they told me to send that set to their servicing centre,and after 3 days i again calling to xolo customer care to know the status when i am calling them they was told me that my set was already despatch and they send me a tracking id my tracking id no is :[protected],when i am track my item using this id i was getting shocked because "fedex reply me that my item is already delivered to noida" but my address on invoice is kolkata which i already send with set xolo A500 to their customer care.now whenever i call them they told me only one sentence that they are inform to vacume team and i have to wait till they inform me its impossible for any one to wait for a unknown time what should i do i don't know please help me please


my phone description:

Xolo A500-(IMEI no :[protected])


Reply from fedex:(courier service )

April 27,2013
Dear Customer:
The following is the proof-of-delivery for tracking number[protected].
Delivery Information:
Status: Delivered
Delivered to: Mailroom
Signed for by: .ABHISHEK Delivery location: NOIDA, IN
Service type: FedEx Standard Overnight
Delivery date: Apr 25, 2013 10:15
Special Handling: Deliver Weekday
Signature image is available. In order to view image and detailed information, the shipper or payor account number of
the shipment must be provided.
Shipping Information:
Tracking number:[protected] Ship date: Apr 24, 2013
Weight: 0.5 kg/1.1 lbs
Recipient: Shipper:
NOIDA, IN IN DELHI IN
Thank you for choosing FedEx


for further enquiry this is tracking id link:
https://www.fedex.com/trackingCal/retrievePDF.jsp?trackingNumber=[protected]&trackingQualifie...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information