[Resolved] Aircel Ltd. — No network in my area, but need to pay bill | |||||
Hello Sir, I purchased a new Aircel postpaid connection ([protected]) one month back. And paid a security deposit of Rs. 250 through cheque. From day one I am facing a network issue. No mobile network inside my flat. I am staying on First floor in Vaishali sec - 2B. Complain registered so may time to Aircel customer support but no response so far, not they have sent me a monthly bill. This is a worse experience I got in my complete life. No network - No response - but need to pay money. Last update from Aircel team (when I call them) - "Sorry sir, we have a issue in your area, but in future if this will be fixed we will let you know." My question is should I want for there future, by paying monthly bill. Now they are not even disconnecting my number, even I said that I will miss use this number. Aircel - Need to take action. Customer is more valuable then paying to Band ambassador (Mr. Dhoni). Think fast. Join with customer. Akash Raj Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
 8 Comments | |||||
Comments
Its strange you facing this with Aircel customer service. I think they are one of the most prompt people I have spoken to in a while. I am sure there might be a technical prob at their end which would have led to this situation. Why dunt you try their customer care link http://www.aircel.com/customer_care/customer_care.asp and connect with them immediately.
i have lost my mobile phone whose no. is [protected]
Aircel — OG NOT RELEASED EVEN ON PAYMENT OF BILL
HI,I had been associated with aircel since dec 2008, last month due to some issue i had been not in a position to pay mobile billon time , my mobile nos [protected], today morning i had paid my bill by 8 am using my axis bank account , after one hour i enquired the call center executive they comitted to release the out going facility in one hour , but its not happen later by 12 i rang up call center again a gentle man comitted that they will realese the out going facility in by 13.00 hours but nothing has happend
day to day their service is getting worst , since few month before they took one hour , latter half a day now even more
worst service keep it up
Aircel — wages
sir,I am a guard/care taker of aircel tower which is located in our area. I am doing this job around the clock thirty days .but I am reciving 2600/- per
month . This amount less than minimum wages. can we go to labour department for justic.
what is meaning of care taker in telecommunation department .
Dear sir,
I am using mobile connection phone no [protected] . from starting onwards they are not able to give good services. Whenever I called up to there customer care i have to wait for 30-45 minute.
My issue is that whenever i register my compliant they told me that it will get resolve within 72 hrs whereas they didn’t able to resolve. I registered one compliant three times which is not yet resolved.
I want to take action against them.
maine chek karke batane ko kaha ki mere number par company ke coll/massage nahi aate hain to apke customer care representative ne mere bina kahe huye DND activate kar di. aapke customer care peprsentative helpless hain.
I am using mobile connection phone no [protected] . from starting onwards they are not able to give good services. Whenever I called up to there customer care i have to wait for 30-45 minute.
My issue is that whenever i register my compliant they told me that it will get resolve within 72 hrs whereas they didn’t able to resolve. I registered one compliant three times which is not yet resolved.
I want to take action against them.
maine chek karke batane ko kaha ki mere number par company ke coll/massage nahi aate hain to apke customer care representative ne mere bina kahe huye DND activate kar di. aapke customer care peprsentative helpless hain.
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AIRCEL LIMITED — Want to take action against servieces issue
Dear sir,I am using mobile connection phone no [protected] from last 2 months. from starting onwards they are not able to give good services. Whenever I called up to there customer care i have to wait for 30-45 minute.
My issue is that whenever i register my compliant they told me that it will get resolve within 72 hrs whereas they didn’t able to resolve. I registered one compliant on 18 august 2009 which is not yet resolved and today when i called in there call center after noting down my compliant no. they said our system is on updating then I told him please transfer this line to any of your senior he said our systems are updating and call after 30-40 minutes
I want to take action against them.