[Resolved] Micromax Mobile — non resolution of fault in the device | |||
Sir I deposited my Micromax A100 Hand set (IMEI No. [protected]) with M/s. AKS Telecom,SCO 1092, Sector 22B, Ist Floor, Cabin No. 10-11 Chandigarh (Tel No. [protected]) (Authorised service centre of Micromax) vide Job Sheet/Request No. R1304FCHD3594958 on datred 26.04.2013 for wifi connection problem. Though a period of more then two months has elapsed but their is no resolution provided to me by the company/service centre. They(Service centre) itself open/close the complaint regularly but no resolution has still been provided to me. Some time they say that the part is not available and the hand set will be replaced with a new one some time they say that the part is awaited. I am fed up now. Please look into the matter and help me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
MICROMAX``` — problem resolved
my problem is sloved (resloved)thank you Micromax is fraud and all founder are chor... selling worst phones on good amount...
Chor Company with Ghatiya Services
My personal suggestion not to buy any micromax phone… it will make your life hell… it is damn sure that you will get some problem in mobile set.
if you go to service center they ask minimum 20 days to repair and after 20 days dey will keep begging for 7 more days till next couple of months…
so it’s better to purchase any other Chinese mobile but don’t go for this company.. They don’t have parts available in main manufacturing unit…
Worst company… I think we should not use mobiles of this company and let them realize that we Indian are not fool…
Chor Company with Ghatiya Services
My personal suggestion not to buy any micromax phone… it will make your life hell… it is damn sure that you will get some problem in mobile set.
if you go to service center they ask minimum 20 days to repair and after 20 days dey will keep begging for 7 more days till next couple of months…
so it’s better to purchase any other Chinese mobile but don’t go for this company.. They don’t have parts available in main manufacturing unit…
Worst company… I think we should not use mobiles of this company and let them realize that we Indian are not fool…
Hi,
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Micromax — giving faulty mobile phone
Macromaxx mobile service centre does not provide quality service, i have q7 mobile of macromaxx having a microphone fault. I have given to authorised service centre in Macromaxx mobile which is in santacruz- vacola pipeline. A month ago there have not repaired the mobile, when i call there office they used to say you will get in 3 to 4 days and they take of 1 month, yet they have not repaired the cell phone.Please take action to this guys as soon as this possible, my job card no. is 1642183.