[Resolved]  Reliance Communications / Reliance GSM — Incorrect Balance Deduction and not registering complaint and not answering the calls as well as not giving any resolution

Address:West Bengal

I would like to complain against Reliance GSM Kolkata circle that inspite of having a valid 3G service active on my Reliance GSM number my main balance is being deducted and I am having no help from the customer care. No one is registering my complaints for past 28 hours and stating there is a system upgrade. I want to escalate this to the highest level and want a resolution as well and my recharge amounts back of Rs 55 and Rs 50 which have been deducted and also an apology for not attending my calls and not registering any complaint from my phone.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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