| Address: | Chennai, Tamil Nadu |
We have been provided a complimentary Tata walkman connection[protected] while installing Tata Sky DTH at home and were continuing with the services. However in 2010, one representative from Tata docomo visited our residence and handed over a complimentary mobile[protected] for a postpaid connection and we purchased the same by paying Rs.900/-. Even after charging the new mobile for several times, it never functioned despite our several visits to Docomo showroom to rectify the same. Finally we stopped following up for the same and wanted to surrender the same since every month, billing was on in spite of not a single outgoing or incoming call.REASON - MOBILE WAS NOT WORKING.
Feeling harassed by these sequence of events, we surrendered all the connections of Tata SKY DTH, Tata walkman & the mobile on 6th April 2012 by paying the charges till 6th April in velachery showroom. Till today, this transaction has not been recorded in Tata sky database and they are harassing us to pay the monthy bills for a connection which is not existent. Today they are issuing a letter to appear in the Labour court which is UNBEARABLE. Customer care has called and disturbed us several times and we have narrated the same story to them but none have bothered to update. WE ARE BEING HARASSED FOR NO FAULT OF OURS AND CALLOUS ATTITUDE OF TATA TELESERVICES WHICH IS NOT ACCEPTABLE.
We request you to please intervene and solve the issue.
Best Regards,
Poorna Pushkala Gurumurthy Was this information helpful? | 
Post your Comment