Moglix Complaints & Reviews

Invoice No. : MS[protected]
Order No. :[protected]

Seller Name:
Name: shiva traders
City: North West Delhi
State: Delhi
GSTIN No: 07DCIPK4603N1ZC

I ordered 2.5mm 3 core wire but actually this is .75 mm wire and This is fake product. when i put return request with same comment then they rejected the request. Moglix support all fake products and support as well. They...

Hello my name is sameer khan order I'd -4675372

i ordered an krost angle grinder from moglix on the 9th July that i have on 21st july When I unboxed it some parts were missing I put a return request on Moglix support whatsapp on 23rd After this the customer executive return request was approved in 4 days After this, on 28th July, the delivery boy took the package and with great difficulty reached the seller around 7 pm yesterday....

I received my order on 19.07.2023 which wrong product . Details-

Order Date 05.07.23
Order ID[protected]
Item -Accu-chek Instant Test Strip (100 Nos)
but received
Item- Accu-chek ACtive Strip (only 50 Nos.) and bill of Accu-chek Instant Test Strip (100 Nos)....

I had ordered the product Make: Balwaan 4 stroke Red side pack crop brush cutter MTAK-EN-BR-689 online through moglix app. The product was sold by Modish Tractoraurkisan Pvt Ltd, Jaipur, Rajasthan. The product was having return policy for damaged with in 2 days and for defective with in 7 days.

The value of the item is Rs 9900 /-

The item was received against my order No. 4629026 on 28-Jun-2023. Unfortunately the item could not be opened with in 3 days as I was busy with personal reasons. On the forth day ie on[protected] when the consignment was opened I was shocked to see the product casing was physically damaged. On raising the request for return in the portal, the same was rejected stating return policy for damaged is only 2 days.

Since the item could not be returned, I tried to assemble the product. Now I was surprised the clutch coupling is totally wobbling and the handle mounting assembly unit was having crack thereby the product sent is not only physically damaged but also defective.

so I once again raised the request about the defective item in the portal on the 6th day ie on[protected]. But my request was once again closed stating that the item is damaged and not defective and the return policy for the damaged item is 2 days from the date of delivery.

I tried to contact the customer care and explain the problem but their are not ready to accept the problem is defective and claiming only about the return policy of 2 days for the damaged item.

Hence, I here by request the concern to kindly intervene in this issue and arrange for return and refund of the product.

G Richards
No.33, 26th Block, ParashakthI Road
ShakthI Nagar, Mysore
570029
Mobile No. [protected]

I have taken Longway Creta 50 brown colour in March through moglix I have called for replace for getting loud sound in fan They told to repair with local electrician They will not replace fan They told to send fan motor to Delhi I stay in Hyderabad. How much courier price will be and how many days I have to wait for it so moglix site should take good product for any dealer please take action on it. I have written review in moglix but they are not posting

I have ordered cp plus CCTV camera set thay have send me defactive product and refused to return and exchange product in not working
Company said me to go service center to replace or return but said you have to return to from wever you have buy it...

I ordered Tejify 9.5x7x4.25 inch 3 Ply Brown Cube Corrugated Box (Pack of 10) and instead received a corrugated sheet, no complaint number is provided on the website.
Or id 4487682
Return my product and give me my refund

I had order a hp inktank printer 580 and they dilivered a defective useless product and didnt generating return request i am attaching invoice and retrun request screenshot please resolver and process return request and initiate my refund

Wrong item send by marchent, I want to return my HM stormy 45w 2800mrp fan. But return respected by moglix. So plz help me contect number [protected]

I had made an online order of Dr. Morepen gluco strips on 28/02/2023. I was supposed to get it by 04/03/2023. Till today that is till 11/03/2023 I didn't received my order. I raised lot of complaints but all in vain. I was left unanswered. I asked them to refund my amount and cancel my order. They are not doing that also. I want to purchase outside but because they are not giving my money back I am not able to buy it outside. This is the last hope. Else I will go to consumer court. Day by day they are postponing the delivery date.

I have purchased Kalinga 6mm 3core submersible cable 100 meter (2 roll) from Moglix.com I found the cable is in very poor quality. In emergency I had to purchased othe cable from local market in high price. I raised a request for return the Kalinga cable to Moglix, but my request has been rejected. The moglix customer care denied for changing. Pls help

I purchasing online glucometer by moglix website and receive old renewed product
Because many sign visible on the product
I also complaint moglix help centre but they can't any response in my problem

A product xpt449, xtra power wood cutter machine is delivered
Without accessories,
These accessories are mentioned on box, & very indispensable.This is act of dealer, may be willingly or unwillingly such things happening.
After number of approach, moglix
Customer care, now denied, they says return time pass out.i have sent unboxing video.

Subject: Moglix My Complaint Ticket No.#1040119 and request for replacement / exchange of 1.TB non-working hard disk drive with new 2.TB surveillance (WR) Purple Western Digital hard disk drive – regarding.

Dear Sir/Mam, Good Morning,

My previous complaint ticket no. #1040119 and I have received the relevant reply email from your end and I hereby remind you that last Saturday, I had a telephonic conversation...

I ordered Hilson agro safety shoes size 10 from moglix on date 13/02/2023 and received on date 19/02/2023 found shoes size 9 . It's quality is also very poor as per shown in specifications. They are cheaters. I am trying to contact on whatsapp but no any satisfactory answer received against exchange or return the ordered. This is not first time happened with me.

We ordered metal dump truck from Moglix order ID 4067455 (amount Rs. 8112.0) with Bigapple 300kg Capacity Metal Dump Cart, DCC 300 and it was delivered on 24 th September 2022, after four months tyres material is disintegrating and the trolley cannot be used. Asked the company for repair or replacement but they flatly refused, looks like fraud.

Moglix.com pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds Completely different product Received order number 4270798 moglix customer care not support And return and replacement reject problem please support me

Moglix.com pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds, Wrong products receive Order ID. 4270798 account number.[protected] account name Pragati Rajput

Product/Product Wrong products receive return request reject problem Griev ance Details Sir I ordered a new pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds from moglix.com date 30 december 2022 and 1 am recieved a Product Wrong products receive from moglix be cause Wrong products receive on new pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds, so I re quest to moglix to re place this pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds but after 2 day moglix cancel my replacement re quest.I have provided all photos and videos of pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds with Wrong products receive have it...my ordar ID is 4270798 AND I PAID TO moglix MRP 1594 CASH ON DELEVERY.. NOW MOGLIX DO NOT TAKE ANY ACTION AGAINST THE SELLER I AM TOTALLY CON FUSED WHAT DO... PLEASE MOGLIX RE TURN YOUR pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds I DONT WANT YOUR PRODUCT I KNOW YOU HAVE RETURN POLICY AND YOUR THIS PRODUCT Wrong products receive PRODUCT STILL ON UNDER YOUR RETURN POLICY... sir please ac cept my return request and refund my all money

Moglix.com pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds, Wrong products receive Order ID. 4270798 account number.[protected] account name Pragati Rajput

Product/Product Wrong products receive return request reject problem Griev ance Details Sir I ordered a new pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds from moglix.com date 30 december 2022 and 1 am recieved a Product Wrong products receive from moglix be cause Wrong products receive on new pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds, so I re quest to moglix to re place this pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds but after 2 day moglix cancel my replacement re quest.I have provided all photos and videos of pTron Bassbuds Rush In-Ear Black Bluetooth True Wireless Earbuds with Wrong products receive have it...my ordar ID is 4270798 AND I PAID TO moglix MRP 1594 CASH ON DELEVERY.. NOW MOGLIX DO NOT TAKE ANY ACTION AGAINST

I am canelled Kaling wire today your excutive four time call and assure me cancelled this order but till time order shipped why?