Moglix Complaints & Reviews

I had purchased 3 ceiling fans from moglix.com on 22/april /2016 by paying rs.19, 217 through online credit card transaction. They did not process the order and also no intimation of status provided. So finding fraudulent act by moglix team i made call to their call center many times and finally got the call connected. Useless call center. Finally the customer agent took the cancellation request on may 2nd and told me the refund will be intiated...

Order karne se pahle return ka option tha
Order hone ke baad option hi nahi hai
Ab return bhi nahi le rahe hai

Worst shopping experience, I purchased a water pump and induction. It was damaged and defective and upon requesting for exchange they are asking too many questions and proofs. If I talk about defective they reply I should contact the brand for that. Seriously?? I purchased from moglix and now I. Directed to talk to brand. When contacting brand they ask us to contact moglix.

Such a worst experience, and worst is that I gave a review at moglix and they have discarded my review and not displaying in their page.

My order no 5128423 super geo wire
My product wrong item received
I Return my order but many times rejected my Return accept and rejected time after 5:30 PM and Customer service closed time 6:00 pm not help customer care team
Please Return accept product

My Order ID is: 5122591

Product Name: Corvids 18 Step 19ft Aluminium A Type Telescopic Ladder, CALT-D56

With reference to the return policy, moglix website states that "Significant difference found in Moglix website as comparison to product". I would like to clarify that significant difference is there in the product from the product description i.e. the website clearly states that it is 19 ft. Aluminum ladder but in actual it is only around 9 feet. Work can only done from this ladder up to 9 feet and hence the product makes no sense for us. It cannot in any case reach 19 feet and hence no use for us. We are also placing the refund in 7 days as per your policy. So there is no reason why our return shall not be accepted. Hope that the above clarifies the matter and our return will be processed.

Shubham Agrawal
Mo: [protected]

Hi
My name Deepika gupta
Ime order eapro solar. Pcu
But wrong Item Deleverd Order
Order no-4947761

PLEASE SHOW THISS ATTACHMENT FILE

Date of incident/order delivered----26/10/2023
Invoice No. : MS[protected]
Order No. :[protected]

SELLER
Name: Bhairav Enterprises
City: Hanumangarh
State: Rajasthan
GSTIN No: 08DJFPK3293C1Z9

BUYER
Name: Kantharaju dh
Address: Doddayachenanahalli 2nd block, madavinakodi post,
krishnarajapetet Doddayachenanahalli 2nd block, madavinakodi post
krishnarajapete taluk Hariharpura
City: Mandya
State: Karnataka
Pin Code: 571605
Phone: [protected]
S.N
o
Description of
Goods HSN/SAC Qty Unit Unit
Price Total Discount GST
Tax %
IGST

Description of Goods-Luminous 330W
24V
Polycrystalline
Solar Panel, LUM
24330

Full description of incident
========================
As we requested Solar panel with specification as 330W and 24V, instead of it we received/Company delivered 335 watts and more than 24 volts which violation of consumer protection. Anyhow we tried to spoke with customer care but they reluctantly rejected our request without proper response.

As per the invoice bill has been provided with right specification product was totally different. Kindly address this ASAP and do the quick needful regarding return of product and delivering right one.

We ordered this product from Moglix ecommerce website. Kindly address this issue with Moglix and Luminous.

I have requested the return product of the jindal 2hp submersible oil filled product .I have requested the return for the defective product .but rejected by the moglix.so please return my product

I had ordered for two electric screwdriver but I received women's socks.

Hello my name is sameer khan order I'd -4675372

i ordered an krost angle grinder from moglix on the 9th July that i have on 21st july When I unboxed it some parts were missing I put a return request on Moglix support whatsapp on 23rd After this the customer executive return request was approved in 4 days After this, on 28th July, the delivery boy took the package and with great difficulty reached the seller around 7 pm yesterday. Now the customer executive is talking rudely and saying that money will refunded in 4-7 days. I had ordered for the work, and the time was wasted for so many days.This is the wrong method, I am loss my work and my money was also trapped . i can't wait already it bothers me so much Please get my refund so that my work can go on. No, I will have to take any step under compulsion because this has happened to me for the first time Very bad service.I'm wasting my day, I'm losing my work please get my refund by tomorrow

I had ordered the product Make: Balwaan 4 stroke Red side pack crop brush cutter MTAK-EN-BR-689 online through moglix app. The product was sold by Modish Tractoraurkisan Pvt Ltd, Jaipur, Rajasthan. The product was having return policy for damaged with in 2 days and for defective with in 7 days.

The value of the item is Rs 9900 /-

The item was received against my order No. 4629026 on 28-Jun-2023. Unfortunately the item could not be opened with in 3 days as I was busy with personal reasons. On the forth day ie on[protected] when the consignment was opened I was shocked to see the product casing was physically damaged. On raising the request for return in the portal, the same was rejected stating return policy for damaged is only 2 days.

Since the item could not be returned, I tried to assemble the product. Now I was surprised the clutch coupling is totally wobbling and the handle mounting assembly unit was having crack thereby the product sent is not only physically damaged but also defective.

so I once again raised the request about the defective item in the portal on the 6th day ie on[protected]. But my request was once again closed stating that the item is damaged and not defective and the return policy for the damaged item is 2 days from the date of delivery.

I tried to contact the customer care and explain the problem but their are not ready to accept the problem is defective and claiming only about the return policy of 2 days for the damaged item.

Hence, I here by request the concern to kindly intervene in this issue and arrange for return and refund of the product.

G Richards
No.33, 26th Block, ParashakthI Road
ShakthI Nagar, Mysore
570029
Mobile No. [protected]

I have taken Longway Creta 50 brown colour in March through moglix I have called for replace for getting loud sound in fan They told to repair with local electrician They will not replace fan They told to send fan motor to Delhi I stay in Hyderabad. How much courier price will be and how many days I have to wait for it so moglix site should take good product for any dealer please take action on it. I have written review in moglix but they are not posting

I ordered Tejify 9.5x7x4.25 inch 3 Ply Brown Cube Corrugated Box (Pack of 10) and instead received a corrugated sheet, no complaint number is provided on the website.
Or id 4487682
Return my product and give me my refund

I had order a hp inktank printer 580 and they dilivered a defective useless product and didnt generating return request i am attaching invoice and retrun request screenshot please resolver and process return request and initiate my refund

Wrong item send by marchent, I want to return my HM stormy 45w 2800mrp fan. But return respected by moglix. So plz help me contect number [protected]

I had made an online order of Dr. Morepen gluco strips on 28/02/2023. I was supposed to get it by 04/03/2023. Till today that is till 11/03/2023 I didn't received my order. I raised lot of complaints but all in vain. I was left unanswered. I asked them to refund my amount and cancel my order. They are not doing that also. I want to purchase outside but because they are not giving my money back I am not able to buy it outside. This is the last hope. Else I will go to consumer court. Day by day they are postponing the delivery date.

I have purchased Kalinga 6mm 3core submersible cable 100 meter (2 roll) from Moglix.com I found the cable is in very poor quality. In emergency I had to purchased othe cable from local market in high price. I raised a request for return the Kalinga cable to Moglix, but my request has been rejected. The moglix customer care denied for changing. Pls help

I purchasing online glucometer by moglix website and receive old renewed product
Because many sign visible on the product
I also complaint moglix help centre but they can't any response in my problem

A product xpt449, xtra power wood cutter machine is delivered
Without accessories,
These accessories are mentioned on box, & very indispensable.This is act of dealer, may be willingly or unwillingly such things happening.
After number of approach, moglix
Customer care, now denied, they says return time pass out.i have sent unboxing video.

I ordered Hilson agro safety shoes size 10 from moglix on date 13/02/2023 and received on date 19/02/2023 found shoes size 9 . It's quality is also very poor as per shown in specifications. They are cheaters. I am trying to contact on whatsapp but no any satisfactory answer received against exchange or return the ordered. This is not first time happened with me.