Moglix — Complaint about missing product

I have order submersible pump and control panel but i received only the control panel. I have asked the missing product.
At 1st they said we are trying to resolve the issue but now they are saying we delivered both the product. If you want to put a case you can proceed like that now they are saying
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Moglix customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2022
Moglix Customer Care's response
Dear Sir, We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We request you to send us your order id and will have this resolved at the earliest.
Apr 04, 2022
Updated by Prasanthnani670
This is order I'd[protected] i have already put the pic can any put that large size of pump in that small box?
I put the combo pack that means both the motor and the panel have to pack in the same box
Where you can see small the box size is
So can you justify how a got can be put in that box???
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