9015437... 16 march ko call aaya muje ki brother dcp-b7535dw printer available hai to muje link bheja maine payment b kiya... fir 1 day dispatch ho jayega bol bol kar aaj bol rahe hai aur 5 din lagenge dispatch hone me abhi stock nahi hai... agar stock hi nahi tha unke pass to order ka payment kyu karwaya.. harbar mail me 2 se 3 working days likha hua aata hai.. customer wale jaldi hi karwate hai aisa hi bolte hai...gumate hi rehte hai big cheater...aaj maine customer care me call kar k order cancel karne ko bola tab b bolte 48 gante me cancellation ka mail aayega... jb ki koi aur website me product cancellation me itna time nahi lagta.. sach ye hai ki in logo ko muft k customer k paise gumane hai bas... jitna ho sake inse delay karte jao.. zero rate service hai... i want refund my money
+4 photos
Was this information helpful?
No (0)
Yes (0)
Apr 6, 2021
Complaint marked as Resolved
Moglix customer support has been notified about the posted complaint.
Mar 22, 2021
Updated by Nick/nevil fir maine 19 march ko customer me bol k aur mail kar k order cancel karvaya par abhi tak in logo ne mera order b cancel nahi hua na hi muje order cancellation ka confirmation message b nahi de rahe
Mar 22, 2021
Updated by Nick/nevil now abhi abhi muje cancellation ka nahi par mera product dispatch ka msg aaya... ab aap hi batao sir muje kya karna chahiye.. ab jb me puchh raha hu ki order kyu dispatch kiya to bol rahe hai aap tak aayega nahi... ab b cancellation ka confirmation mang raha hu to reply hi nahi hai unka koi
Verified Support
Apr 06, 2021
Moglix Customer Care's response Hi Akshay, Please accept our sincere apology. We are very sorry to know about your experience with us. We would like to inform you that Refund against your order has been already been successful from our end.
In case of any further concern, please contact us at[protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment