[Resolved] Moglix — kyocera printer order id 2725746

Sairamcomp

from Kurduvadi, Maharashtra

Address:

Sairam Multiservices, Infront of Krushnai Bunglow, Opp. Old Bus Stand, Georai , Tq- Georai, Dist- Beed, 431127

Placed order on 18/11/2019 by seeing delivery in 4-5 working days but product was delivered on 10/12/2019 after lots of followups. But received the damaged and faulty printer. Not a single copy printed by it. Moglix intentionally sent the faulty product now denying the take return of product. Customer is paying for working products for their convenience not for recieving faulty products and contacting service centre. Stop this cheating and making fools to people. I am launching a case against moglix.com in consumer court. My order id is 2725746.

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Jan 13, 2020

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

Moglix Customer Care's response Hi Sir. We regret the inconvenience caused to you. We request you to kindly share 2-3 images of the complete product (with all accessories) and product packaging/box on [protected]@moglix.com so that we can share the resolution with you at the earliest.