Moglix — Neither delivering the product nor giving the amount back

I had made an online order of Dr. Morepen gluco strips on 28/02/2023. I was supposed to get it by 04/03/2023. Till today that is till 11/03/2023 I didn't received my order. I raised lot of complaints but all in vain. I was left unanswered. I asked them to refund my amount and cancel my order. They are not doing that also. I want to purchase outside but because they are not giving my money back I am not able to buy it outside. This is the last hope. Else I will go to consumer court. Day by day they are postponing the delivery date.