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Moglix

Moglix — Office chair delivered in damaged condition

Purchased a office on 17th Dec. Delivered on 24th Dec damaged. Unable to enter exchange request on ur website as it doesn’t work.
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Dec 24, 2020
Updated by gavingrodrigues Mobile no [protected]
Jan 29, 2021
Updated by gavingrodrigues Third time received broken replacement. Raised a request of refund. Plz pick ur damaged item at the earliest...

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Comments

Hi Gavin, We regret the inconvenience caused to you. As per our records, reverse pickup of the chair has already been successful. Replacement order is under processing & will be dispatched in next 48-72 hours. In case of any further concern, please contact us at[protected]:00 AM to 7:00 PM) .
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Received replacement today and again it is broken/damaged product. This is frustrating.

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gavingrodrigues's [Complaint's author] reply, Feb 12, 2021
Its been more than 10 working days and no refund and your customer care agents have no information.. This is very very bad experience. Awating refund

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