[Resolved] Moglix — order no 2618275,products not received...

Roshan Borge

from Mumbai, Maharashtra

Address:

e, Mumbai City, Maharashtra, 400093

I order a vegan crux flip flop helmate on 8th july 2019. Order no is 2618275. Still i am not receiveing my order, it is showing in process, and deliver date is showing 20th july 2019.
I called to customer care for this, they told me product is out of stock and u will received the product with in 2 working days. Every time i call to customer care i got the same ans. But they didn't update product is not available on site. And today i check the products still it is showing available.

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Sep 6, 2019

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Moglix Customer Care's response Hi Roshan. We regret the inconvenience caused to you. We have escalated the case to our concerned team. Kindly allow us 24-48 hours to share an update with you.

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Comments

Debajit Bordoloi

from Jorhat, Assam

My mogilix order no. 2707815 item: Diamond PPCP compound single battery trolley for Rs.700/- received through xpressbee surface courier of tracking no.[protected] as on date just two hours before in damaged condition. Requested for refund of money