[Resolved]  Moglix — Poor packaging and delivery and return not accepted

The ordered printer was delivered in a torn packaging and in bike tying on sides. When requested for return of the product due to this, the customer care didn't accept and disconnected the call midway. I wanted a replacement which they rejected. I don't want to use the product this is delivery poorly which may affect it's performance later.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2021
Moglix Customer Care's response
Hi Jerin, We deeply regret the inconvenience caused to you. We have raised the complaint to Brand "Epson" on your behalf. They will get in touch with you in next 24-48 hours. In case of any further concern, please contact us at[protected]:00 AM to 9:00 PM) .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Moglix
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    208
    Pending
    41
    Resolved
    91
    Moglix Phone
    +91 81 3029 8423 [Whatsapp]
    +91 95 5598 8544
    Moglix Address
    D-188, Sector-10, Noida, Uttar Pradesh, India - 201301
    View all Moglix contact information