[Resolved] Moglix — Product I received defective and does not reach this standard considering.

shivakumar8379

Address:

Khasra No.447, New chatri chowk.

I ordered the high back office chair on 21/07/2020. Received the product on 28/072020 when i opened the box backrest was loose and broken then hand supporting part also broken wheels are not smooth does not reach this standard considering the problems i have had.

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Aug 6, 2021

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

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Moglix Customer Care

from Delhi, Delhi

Verified Support

Hi Sir. We regret the inconvenience caused to you. We have already arranged the Reverse pickup of the product. Our logistics partner will contact you in next 24-48 hours for the product pickup. Once we receive the product at our warehouse, refund will be initiated. In case of any further concern, please mail us at [protected]@moglix.com.