[Resolved] Moglix — re: wrong size order received.

Rahul Dakar

from Mumbai, Maharashtra

Address:

L 320 CHITRAKOOT NAGAR NEAR P F OFFICE, OUTSIDE BHUVANA, Udaipur, Rajasthan, 313001

Hello Sir

This is not a solution of my problems as i spoke to your customer representative and he confirm me that yes if you are ready to bear shipping charges for it so ya we can replace it so I am requesting you to please help me in it. Again I am saying that i am ready to bear shipping charges for it and ready to pay any difference amount if you have but kindly replace it as I am here without safety shoes and I don't have much more money to buy it again.

I think you have to understand my situation.

Warm Regards

Rahul Kumar Dakar

[protected]

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Jul 26, 2019

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

Jun 23, 2019

Updated by Rahul Dakar I am requesting you to kindly replace it as I have already paid 3100 /- for this product.

Verified Support

Jun 24, 2019

Moglix Customer Care's response Dear Sir. We regret the inconvenience caused to you. We regret to inform you that we won't be able to take the responsibility for the problem you found with the product [Karam FS 61 Steel Toe Brown Safety Shoes, Size: 5] as your return request has already breached our 48 hours Return Policy (URL : https://www.moglix.com/faq/return-policy). We suggest you to get in touch with the Supplier of the product (Supplier contact details mentioned on the invoice shared with you). Please feel free to get in touch with us in case of any further query/concern.