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Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Oct 2, 2025
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Mondelez India Foods / Cadbury India reviews & complaints page 12

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B
babli soni
from Mumbai, Maharashtra
Jun 23, 2022
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Complaint against an Employee

An employee of your company (Mondelez India Foods/Cadbury India) named Deepak Verma son Karan Singh Verma, Resident-314, Shakti Khand-3, Indirapuram, District-Ghaziabad, Uttar Pradesh. Who is working in Ludhiana or Bathinda (Punjab region) of the company.Who was formerly working as Nutrition Officer in Meerut area in Nestle India, whose employee code is[protected]. Against this, FIR has been registered in the police station Etmaddaula of Agra...
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S
Jun 23, 2022
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Address: Matiapada sqaure

I am a retailer from puri odisha, shop name-- sai fancy,
I had complain so many time for refrigerator but no respond from you side, just 6month old counter but provide my counter is almost 3years but not yet.with out refridgerator we cants sale silk and five star chacolate as it Melts instantly.so rath yatra came so kindly send resolve it as soon as possible, pin code-752002
Mobile - [protected]
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    Shraddhz
    Jun 21, 2022
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    I purchased a cadbury temptations candy bar the other day and when i opened the outer packaging of the bar I could clearly tell that there’s just half the chocolate in it. I paid full price for half the product.
    Kindly look into matter and do the needful.
    Please find below video for reference.
    Thank you
    +1 videos
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      Thamara83338362
      Jun 20, 2022
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      Address: 2 ezhil nagar singanallur

      I bought Cadbury dairy milk chocolate for my daughter.itvis very poor quality.i disappointed.very very poor..kindly make replacement.i regularly purchase. But this time, I didn't expect this from Cadbury..kindly make replacement

      pH.no.[protected]
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      I could not add photo since, the image is larger .
      Product batch code A20412
      Barcode[protected]
      I bought Cadbury dairy milk chocolate for my daughter.itvis very poor quality.i disappointed.very very poor..kindly make replacement.i regularly purchase. But this time, I didn't expect this from Cadbury..kindly make replacement
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        K
        kunude
        from Rourkela, Odisha
        Jun 19, 2022
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        Bought a dairy milk chocolate from a nearby shop. Kept it in fridge for a day still the chocolate was kind of soft and mushy, it had a slimy layer on it which is very uncommon, tasted it, doesn't taste like chocolate .
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          kumar kundan
          from Delhi, Delhi
          Jun 17, 2022
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          Address: Near P&T Colony Barmasia Katihar

          Sir I am complain to area manager and distributor agents
          My store one piece vc cooler not working in 4years I am complain to continue 4years but not change to vc cooler by area manager and distributor
          Distributor name mohini enterprise in katihar location
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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            A
            Aniket shil
            from Raiganj, West Bengal
            Jun 16, 2022
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            I baught 5 dairymilks straight from a store and found fungus
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              Sai Ashruth
              Jun 16, 2022
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              Address: Bangalore

              Today morning I had come to Shirdi after that I was traveling to Shani Shingnapur on the way I had been to resturant called Sai Samadhan. I bought dairy milk I opened it was old stock and small small worms was there. I am file a case on this in the court
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                S
                Sabin Siby
                from Alappuzha, Kerala
                Jun 13, 2022
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                I brought 2 Cadbury Dairy Milk(₹10), both wher having discolouration compared to usual one.I am not satisfied as this is a packaged food, where these problems are less frequent.My brother was going to eat it before me, for sake i was able to see this and avoided damages to brother.I need a compensation for threatening my brother's life
                +1 photos
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                  D
                  Dev_d
                  from Panipat, Haryana
                  Jun 11, 2022
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                  Hi,

                  I have purchased five chocolate of 10rs each today(11.06.2022) from my nearby store.
                  Out of five in one chocolate i have observed less quantity then others.
                  Name:- Devender Kumar
                  Contact no. [protected]

                  Kindly look into matter and do the needful.
                  Please find below pics for reference.

                  Regards,
                  Devender
                  +1 photos
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                    AAishwarya6
                    from Bengaluru, Karnataka
                    Jun 11, 2022
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                    I recently purchased 4 Cadbury lollypops from a pharmacy in Bangalore. As I was eating the lollypop, almost to the end of I felt a stone like thing in my mouth, that cut my tongue and was bleeding. when I spat out the remaining piece if chocolate, I saw a blue pellet and examined the rest of the chocolate, to find blue plastic pieces.
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                      Lakshmipriya B
                      Jun 10, 2022
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                      I bought a dairy milk chocolate mousse on 22nd May'22 which was a defective and disgusting product. Hence raised a complaint in Mondelez customer care via mail. There is no response so far, except the complaint no# S#13329861. Can you assist me to get refund of my purchase.
                      +3 photos
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Jun 27, 2022
                      Updated by Lakshmipriya B
                      Haven't received any response from the company
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                        A
                        abhi_purnea
                        Jun 8, 2022
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                        Address: C/O LAKHAN LAL & COMPANY LAKHAN CHOWK PURNEA

                        Uid no 1871210

                        1 BALIYA TADERS is providing Cadbury in open Tempo and it is definately not following the criteria of cold chain delivery ...needs proper action as temp here in our area is growing day by day..

                        2 there is delivery issue about baliya traders not visiting regularly

                        3 there is every time shortage of stock and bill is mismatched with the shortage delivery.. it means physical and system stock is mismatched...

                        4 we are in p7 outlet and it needs proper attention but here party is overwhelmed by your sales person

                        5 distributer baliya traders is so arrogant

                        ALL THE ABOVE 5 POINTS ARE TRUE TO MY KNOWLEDGE AND NEEDS PROPER ACTION OTHERWISE SITUATION WILL GET WORST DAY BY DAY
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                          babaim2010
                          from Kolkata, West Bengal
                          Jun 7, 2022
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                          Address: Baranagar Tantipara Kolkata 700035

                          Date of incident : 7th June 2022
                          Local Shop Contact Number : [protected]
                          Incident description : I have purchased 10 packets of Cadbury chocolates from local shop today and noticed fungus inside of the chocolates. Rests have still not opened. Its very unhealthy to take this product and surprised that how the quality checks are going on at the time of production?
                          Request for immediate investigation and conclude with the fix to avoid any escalation legally.
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                            Rao Medicos
                            Jun 6, 2022
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                            Address: F 522 Jaitpur Extension Part 2 Badarpur, Rao Medicoa

                            I am from Rao Medicos,
                            My fridge is not working since last 1 month.I am unable to sale chocolate.I have complained about this, but no one is listening to anyone.
                            Mobile number - [protected]
                            Asset code - DF4607
                            +2 photos
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Jun 06, 2022
                            Updated by Rao Medicos
                            My fridge not working
                            Asset code - DF4607

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                              Harish Bhambare
                              Jun 5, 2022
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                              Address: Harish bahu udyog, 119a , anand complex , sarasnagar , ahmednagar , maharashtra

                              Complaint about Cadbury distributer ananad agency
                              1 Anand agency is providing Cadbury in open Tempo that why melted product is coming at shop so customer rejecting Cadbury products
                              2 there is delivery issue about anand agency
                              3 there is every time short material is coming
                              4 there is no cooling storage at godown as well as delivery
                              5 the Cadbury officer AL baksha is managed with that distributer so that's why he is not taking any initiative against anand agency
                              6 we are in p7 outlet
                              7 distributer of anand agency is so arrogant

                              So kindly request to take action against that distributer otherwise the business of Cadbury will be replaced by another product
                              Harish bahu udyog
                              [protected]
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Jun 05, 2022
                              Updated by Harish Bhambare
                              Complaint about Cadbury distributer ananad agency
                              1 Anand agency is providing Cadbury in open Tempo that why melted product is coming at shop so customer rejecting Cadbury products
                              2 there is delivery issue about anand agency
                              3 there is every time short material is coming
                              4 there is no cooling storage at godown as well as delivery
                              5 the Cadbury officer AL baksha is managed with that distributer so that's why he is not taking any initiative against anand agency
                              6 we are in p7 outlet
                              7 distributer of anand agency is so arrogant

                              So kindly request to take action against that distributer otherwise the business of Cadbury will be replaced by another product
                              Harish bahu udyog
                              [protected]
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                                D
                                dnsch8
                                Jun 2, 2022
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                                Cadbury Dairy milk silk oreo red velvet.

                                Brought the cadbery Dairymilk silk oreo red velvet chocolate from nearby mall. It was in well shape and wasn't melted at all. But, the moment i opened it, there was a strong rotten smell. First i thought it's from something else or the chocolate is melted or spoiled. But the chocolate was not melted and intact. Checked the manufacturering and expiration date, it's good to go till next year. I tried to taste and it was ok only if you block...
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                                Rekha srikari
                                from Visakhapatnam, Andhra Pradesh
                                May 31, 2022
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                                Address: Mumbai

                                Chocolate with white dots before the expiry date.
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                                  amirpathan
                                  May 26, 2022
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                                  Address: Kolad,Maharashtra,India

                                  I am writing this complaint to notify you about the unethical behaviour of the distributor in the city kolad, maharashtra the name of the distributor's company is ''Sarita Enterprises'', the distributor told us that he was going to give us a 300 litres fridge in the future when we started taking their products and handed us a 135 litres fridge as a compensation at the beginning and stated that he is going to hand us a 300 litres fridge soon, its been 3 years since we started taking products from them and completed every of their target and has been respectfully serving the company since three years, they also created a legal document when we started taking their products but still whenever we ask them about the fridge they say we cant give the fridge so please try to take some strict action against this absurd behaviour and give us the fridge that we deserve

                                  Arbaaz Pathan,
                                  Samrat Super Market,
                                  Pali, Maharashtra
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                                    Qwerty_1
                                    from Jodhpur, Rajasthan
                                    May 21, 2022
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                                    I have found a small thin hair in dairy milk chocolate. Its disgusting to see hair in packaged items like chocolate. I did not expect such bad quality control from a brand like Cadbury.
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