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Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Jan 11, 2026
Complaints 1704
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851
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Mondelez India Foods / Cadbury India reviews & complaints page 12

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M
Manish k Gupta
Jul 4, 2022
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PF Balance

Address: H. No. 76/1, Rakkar Colony Phase IV, UNA (HP)

MY PF account number is MH/4258/33003813. kindly let me know the balance and how to withdrawal it. pls. contact me at [protected] or [protected]@gmail.com...
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Shehzad Shaan
Jul 3, 2022
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Address: F/122 New Seelampur main road Delhi 11053

My complete smells
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    kodam sarika
    from Saint Thomas Mount, Tamil Nadu
    Jul 1, 2022
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    Bought a full box of Cadbury dairy milk and extra 20 pieces in loose but the whole chocolate in the box was spoiled I bought it for my daughter birthday I came to know about if after I got a call from the school
    How can a reputed company cheat people like the what would have happened if the kids consumed the spoiled chocolates i want the company to take appropriate action on this matter
    +1 photos
    Aug 14, 2022
    Complaint marked as Resolved 
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2022
    Mondelez India Foods / Cadbury India Customer Care's response
    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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      Bapu Raju
      Jun 29, 2022
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      We have purchased a dairy milk fruit and nut choclate of worth 90/- in the military canteenin the month of June 2022 . When we opened the choclate its middle part is black in colour and it also has white fungus on it. When we checked the expiry date it was February 2023.
      Being a reputed company we don't expect such low quality from them. In order to that we request you to see that we get the compensation for the issue which we had faced.
      Hope u do needful as early as possible. We are also attaching images for your reference.
      +4 photos
      Aug 18, 2022
      Complaint marked as Resolved 
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2022
      Mondelez India Foods / Cadbury India Customer Care's response
      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        S
        sahiladwani
        from jalgaon, Maharashtra
        Jun 29, 2022
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        I got a silk bubbly from a nearby store, and it the chocolate was melted and was outside the packing
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        it was in such condition
        Mondelez India Foods / Cadbury India Customer Care's response, Jul 7, 2022
        Verified Support
        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [email protected] providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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          P
          Prabdeepsingh Ahluwalia
          Jun 28, 2022
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          Address: C-32, Rampuri, Ghaziabad, UP 201011

          Today i have buyed 5 chocolates from loacal retailer M/s Narang Pastry in Surya Nagar, Ghaziabad. 3 chocolates are silk one & 2 are crackle. I have opened 2 chocolates and felt some oily rotten smell from inner packing of chocolate. When i opened completely them smell was very oily & sticking in my fingers. Would request Cadbury to check this stuff and replace.
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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            A
            Amit garg 1
            Jun 26, 2022
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            Not a complaint.Just an advertisement
            +1 photos
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              T
              The bombay bakers And event designers
              Jun 26, 2022
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              Address: Kashipur

              With respect,
              We run a mini bakery outlet in kashipur-Uttrakhand called The Bombay Bakers & event designers.
              I’m writing this complain which includes points needs to be taken very seriously !!
              1.the cadbury agency in kashipur called jain medicos having an sales person called mr.negi, It doesn’t seems he has professional attitude towards outlets.
              1.it’s been a year we started taking cadbury products from jain medicos
              2.we were never told about the minimum and maximum quantity and amount needed to be purchased every month or what’s so ever .
              2.the sales person mr.negi come to other large departmental stores but forgets to visits our outlet by himself
              3.also we need to call him every time and he only comes on Sunday no other day
              4.we took cadbury products multiple times and we’re facing problem keeping cadbury products sometime in cake fridge or deep Fridge as we never got the cadbury mini display counter
              6.if we put Cadbury products in any other fridge it gets messi with cake cream or bread crumbs and also weather is not suitable for cadbury products as kashipur is hot weather area as we faced melting problems without cooling counter or fridge
              7-the display counter from cadbury helps to keep products cool and gives a great looking view for the customers which atttracts them, which we failed to explain to sales person
              8.after requesting multiple times, we we're committed from the sales person for a small size display counter(April, 2022), which will help to keep Cadbury’s products cool and hygienic for customers
              9.when asked recently about the commitment the sales person rudely said -___“”** Counter usi ko milta hai jo continue products leta hai “ apna last billing dekha hai kya ?**___
              10.when told him about his commitment’s, behaviour and attitude, it doesn’t seem to bother him in any way at all
              11.finally we told him that we are going to complain Cadbury and write a mail and put up points whatever you said, he said __AAP MUJHE DHAMKI DE RAHE HO—
              12.I think as a company cadbury should teach sales persons that no business is big or small they should treat everybody equal .

              We are very much disappointed with the services, behaviour, attitude and unprofessionalism of Mr.Negi from jain medicos in kashipur uttrakhand

              we will be shifting to Kit Kat soon
              Thank you
              [protected]
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                P
                Praggya Tripathi
                from Mumbai, Maharashtra
                Jun 24, 2022
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                Some one gifted me Cadbury Silk Chocolate from a Store and when I opened it smelled very bad and was not in a state that it can be consumed or eaten . Though the Chocolate was not expired it tasted very bad and after having 1sr bite I just puked . I've already mail the issue
                Code - k20207
                Barcode no.[protected]
                Best before- 06/02/2023
                Packed on - 07/02/2022
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Hi Pragya, we are happy to note that you are fully satisfied with the way your complaint was handled. We have enjoyed consumer confidence for over 70 years in India because of our commitment to Quality and Consumer Satisfaction. Assuring you of our best services and look forward to your continued patronage.
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                  B
                  babli soni
                  from Mumbai, Maharashtra
                  Jun 23, 2022
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                  Complaint against an Employee

                  An employee of your company (Mondelez India Foods/Cadbury India) named Deepak Verma son Karan Singh Verma, Resident-314, Shakti Khand-3, Indirapuram, District-Ghaziabad, Uttar Pradesh. Who is working in Ludhiana or Bathinda (Punjab region) of the company.Who was formerly working as Nutrition Officer in Meerut area in Nestle India, whose employee code is[protected]. Against this, FIR has been registered in the police station Etmaddaula of Agra...
                  +2 photos
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                  S
                  Jun 23, 2022
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                  Address: Matiapada sqaure

                  I am a retailer from puri odisha, shop name-- sai fancy,
                  I had complain so many time for refrigerator but no respond from you side, just 6month old counter but provide my counter is almost 3years but not yet.with out refridgerator we cants sale silk and five star chacolate as it Melts instantly.so rath yatra came so kindly send resolve it as soon as possible, pin code-752002
                  Mobile - [protected]
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    S
                    Shraddhz
                    Jun 21, 2022
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                    I purchased a cadbury temptations candy bar the other day and when i opened the outer packaging of the bar I could clearly tell that there’s just half the chocolate in it. I paid full price for half the product.
                    Kindly look into matter and do the needful.
                    Please find below video for reference.
                    Thank you
                    +1 videos
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                      T
                      Thamara83338362
                      Jun 20, 2022
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                      Address: 2 ezhil nagar singanallur

                      I bought Cadbury dairy milk chocolate for my daughter.itvis very poor quality.i disappointed.very very poor..kindly make replacement.i regularly purchase. But this time, I didn't expect this from Cadbury..kindly make replacement

                      pH.no.[protected]
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      I could not add photo since, the image is larger .
                      Product batch code A20412
                      Barcode[protected]
                      I bought Cadbury dairy milk chocolate for my daughter.itvis very poor quality.i disappointed.very very poor..kindly make replacement.i regularly purchase. But this time, I didn't expect this from Cadbury..kindly make replacement
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                        K
                        kunude
                        from Rourkela, Odisha
                        Jun 19, 2022
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                        Bought a dairy milk chocolate from a nearby shop. Kept it in fridge for a day still the chocolate was kind of soft and mushy, it had a slimy layer on it which is very uncommon, tasted it, doesn't taste like chocolate .
                        +1 photos
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                          kumar kundan
                          from Delhi, Delhi
                          Jun 17, 2022
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                          Address: Near P&T Colony Barmasia Katihar

                          Sir I am complain to area manager and distributor agents
                          My store one piece vc cooler not working in 4years I am complain to continue 4years but not change to vc cooler by area manager and distributor
                          Distributor name mohini enterprise in katihar location
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                            Aniket shil
                            from Raiganj, West Bengal
                            Jun 16, 2022
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                            I baught 5 dairymilks straight from a store and found fungus
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                              Sai Ashruth
                              Jun 16, 2022
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                              Address: Bangalore

                              Today morning I had come to Shirdi after that I was traveling to Shani Shingnapur on the way I had been to resturant called Sai Samadhan. I bought dairy milk I opened it was old stock and small small worms was there. I am file a case on this in the court
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                                Sabin Siby
                                from Alappuzha, Kerala
                                Jun 13, 2022
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                                I brought 2 Cadbury Dairy Milk(₹10), both wher having discolouration compared to usual one.I am not satisfied as this is a packaged food, where these problems are less frequent.My brother was going to eat it before me, for sake i was able to see this and avoided damages to brother.I need a compensation for threatening my brother's life
                                +1 photos
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                                  Dev_d
                                  from Panipat, Haryana
                                  Jun 11, 2022
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                                  Hi,

                                  I have purchased five chocolate of 10rs each today(11.06.2022) from my nearby store.
                                  Out of five in one chocolate i have observed less quantity then others.
                                  Name:- Devender Kumar
                                  Contact no. [protected]

                                  Kindly look into matter and do the needful.
                                  Please find below pics for reference.

                                  Regards,
                                  Devender
                                  +1 photos
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                                    AAishwarya6
                                    from Bengaluru, Karnataka
                                    Jun 11, 2022
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                                    I recently purchased 4 Cadbury lollypops from a pharmacy in Bangalore. As I was eating the lollypop, almost to the end of I felt a stone like thing in my mouth, that cut my tongue and was bleeding. when I spat out the remaining piece if chocolate, I saw a blue pellet and examined the rest of the chocolate, to find blue plastic pieces.
                                    +2 photos
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