Mondelez India Foods / Cadbury India Complaints & Reviews

I bought dairy milk silk cadbury thrice from a retail shop and received very bad quality of cadbury. It was smelling like oil and it wasn't smooth as it should be. It had some coarse grains and it was tasting awful. I had to throw each of the cadbury away and lost about 400 rs.

Yesterday evening I bought one set of Cadbury celebrations which had expiry date on 2023 but when I opened chocolates and tore it I got to see fungus in Cadbury chocolates.
I went to the shop they refused to return it and said go and complain to the company.
We are the consumers of Cadbury since long and now these kind of product problem and services we are facing.
This is ridiculous some of pieces were eaten and it was feeling like dizziness after having that.
I'm completely disappointed with Cadbury now if my problem will not resolved will take help from food and safety administration department. I will put this on social sites by tagging governments and other departments as well along with the company senior management.
Contact urgently

I just purchased a Cadbury dairy milk chocolate of ₹10/-. when I opened it there were white spots on it all over the chocolate. Packed date mentioned is 04/2022, use by 03/2023.

I ordered two Dairy Milk Silk from a regular online grocery app yesterday. I received two sealed chocolates today morning but what left me shocked was the size of chocolates inside the wrappers. I haven't yet opened the packets but can make out that half the wrapper is empty. The chocolates inside are precisely half the size, inspite of paying full price.

Feel cheated and disappointed as I didn't expect this from a trusted and favoured brand

Team,

I have purchased 12 pcs of 10 rupees worth Dairy Milk yesterday (07th July 22).

As per pack it shows manufacturing date is March 2022 and expiry date is February 2023.

But when I opened the pack it wasn't looking good as if it was rotten and not in a shape.. Everything turned into semi powdered texture.

We were irritated that out of 12 pcs, 7pcs are bad I can say worst of worst. I went to the same shop to return but they didn't replace it also.

I will never buy the Cadbury product again.

Need proper response from you end. I'm very much disappointed as I was having your products since childhood.

I have attached pics. Awaiting response.

If I don't get proper response will escalate for sure to the next level.

Respected sir,
As per the records of this Company, I was holding 120 shares of Cadbury India Limited as on 30th August 2014 and all the shares held by the Public have been extinguished as per the scheme of Capital Reduction as sanctioned by an Orders of Hon’ble High Court of
Judicature at Bombay, in Company Petition No. 1072 of 2009 connected with Company Application No. 1322 of 2009. In terms of the said Order, an amount of Rs. 2014.50 per equity share (comprising of face value of Rs. 10.00 plus premium of Rs. 2004.50 per share) was payable to all the equity shareholders of the Company other than the Promoters.
120 shares of Cadbury India Limited under Folio No. K04618 have been extinguished as per the scheme of Capital Reduction and as per the Orders of Bombay High Court, capital reduction amount of Rs. 241740/- .
But unfortunaly i have not receive this amount till now .I have already submitted all the required document and remind the company share department on daily basis but not response by company.

Hi Team,

I had bought a silk chocolate day before yesterday with barcode no[protected]. The chocolate has an expiry date of (10/04/2023) it is tasting bad and have a rotten smell( oily smell) . I tried returning/ exchanging back to the retailer from whom i bought the chocolate in Datia Madhya Pradesh 475661, who also could smell but eventually did not return back because it has not passed the expiry date. This has been a very experience for me with the product. Hoping you will take a note on the case and do the needful by returning or exchanging it. Also attached is the pic of the chocolate. The distributor name in Datia is Kallu Kukreja in super market and the retailer name Sonu Kirana Store.

Regards
Sourabh Soni
[protected]

MY PF account number is MH/4258/33003813. kindly let me know the balance and how to withdrawal it. pls. contact me at [protected] or [protected]@gmail.com...

My complete smells

Bought a full box of Cadbury dairy milk and extra 20 pieces in loose but the whole chocolate in the box was spoiled I bought it for my daughter birthday I came to know about if after I got a call from the school
How can a reputed company cheat people like the what would have happened if the kids consumed the spoiled chocolates i want the company to take appropriate action on this matter

We have purchased a dairy milk fruit and nut choclate of worth 90/- in the military canteenin the month of June 2022 . When we opened the choclate its middle part is black in colour and it also has white fungus on it. When we checked the expiry date it was February 2023.
Being a reputed company we don't expect such low quality from them. In order to that we request you to see that we get the compensation for the issue which we had faced.
Hope u do needful as early as possible. We are also attaching images for your reference.

I got a silk bubbly from a nearby store, and it the chocolate was melted and was outside the packing

Today i have buyed 5 chocolates from loacal retailer M/s Narang Pastry in Surya Nagar, Ghaziabad. 3 chocolates are silk one & 2 are crackle. I have opened 2 chocolates and felt some oily rotten smell from inner packing of chocolate. When i opened completely them smell was very oily & sticking in my fingers. Would request Cadbury to check this stuff and replace.

Not a complaint.Just an advertisement

With respect,
We run a mini bakery outlet in kashipur-Uttrakhand called The Bombay Bakers & event designers.
I’m writing this complain which includes points needs to be taken very seriously !!
1.the cadbury agency in kashipur called jain medicos having an sales person called mr.negi, It doesn’t seems he has professional attitude towards outlets.
1.it’s been a year we started taking cadbury products from jain medicos
2.we were never told about the minimum and maximum quantity and amount needed to be purchased every month or what’s so ever .
2.the sales person mr.negi come to other large departmental stores but forgets to visits our outlet by himself
3.also we need to call him every time and he only comes on Sunday no other day
4.we took cadbury products multiple times and we’re facing problem keeping cadbury products sometime in cake fridge or deep Fridge as we never got the cadbury mini display counter
6.if we put Cadbury products in any other fridge it gets messi with cake cream or bread crumbs and also weather is not suitable for cadbury products as kashipur is hot weather area as we faced melting problems without cooling counter or fridge
7-the display counter from cadbury helps to keep products cool and gives a great looking view for the customers which atttracts them, which we failed to explain to sales person
8.after requesting multiple times, we we're committed from the sales person for a small size display counter(April, 2022), which will help to keep Cadbury’s products cool and hygienic for customers
9.when asked recently about the commitment the sales person rudely said -___“”** Counter usi ko milta hai jo continue products leta hai “ apna last billing dekha hai kya ?**___
10.when told him about his commitment’s, behaviour and attitude, it doesn’t seem to bother him in any way at all
11.finally we told him that we are going to complain Cadbury and write a mail and put up points whatever you said, he said __AAP MUJHE DHAMKI DE RAHE HO—
12.I think as a company cadbury should teach sales persons that no business is big or small they should treat everybody equal .

We are very much disappointed with the services, behaviour, attitude and unprofessionalism of Mr.Negi from jain medicos in kashipur uttrakhand

we will be shifting to Kit Kat soon
Thank you
[protected]

Some one gifted me Cadbury Silk Chocolate from a Store and when I opened it smelled very bad and was not in a state that it can be consumed or eaten . Though the Chocolate was not expired it tasted very bad and after having 1sr bite I just puked . I've already mail the issue
Code - k20207
Barcode no.[protected]
Best before- 06/02/2023
Packed on - 07/02/2022

An employee of your company (Mondelez India Foods/Cadbury India) named Deepak Verma son Karan Singh Verma, Resident-314, Shakti Khand-3, Indirapuram, District-Ghaziabad, Uttar Pradesh. Who is working in Ludhiana or Bathinda (Punjab region) of the company.Who was formerly working as Nutrition Officer in Meerut area in Nestle India, whose employee code is[protected]. Against this, FIR has been registered in the police station Etmaddaula of Agra...

I am a retailer from puri odisha, shop name-- sai fancy,
I had complain so many time for refrigerator but no respond from you side, just 6month old counter but provide my counter is almost 3years but not yet.with out refridgerator we cants sale silk and five star chacolate as it Melts instantly.so rath yatra came so kindly send resolve it as soon as possible, pin code-752002
Mobile - [protected]

I purchased a cadbury temptations candy bar the other day and when i opened the outer packaging of the bar I could clearly tell that there’s just half the chocolate in it. I paid full price for half the product.
Kindly look into matter and do the needful.
Please find below video for reference.
Thank you

I bought Cadbury dairy milk chocolate for my daughter.itvis very poor quality.i disappointed.very very poor..kindly make replacement.i regularly purchase. But this time, I didn't expect this from Cadbury..kindly make replacement

pH.no.[protected]