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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Oct 2, 2025
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Mondelez India Foods / Cadbury India reviews & complaints page 12

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S
Sai Ashruth
Jun 16, 2022
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Address: Bangalore

Today morning I had come to Shirdi after that I was traveling to Shani Shingnapur on the way I had been to resturant called Sai Samadhan. I bought dairy milk I opened it was old stock and small small worms was there. I am file a case on this in the court
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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    S
    Sabin Siby
    from Alappuzha, Kerala
    Jun 13, 2022
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    I brought 2 Cadbury Dairy Milk(₹10), both wher having discolouration compared to usual one.I am not satisfied as this is a packaged food, where these problems are less frequent.My brother was going to eat it before me, for sake i was able to see this and avoided damages to brother.I need a compensation for threatening my brother's life
    +1 photos
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      D
      Dev_d
      from Panipat, Haryana
      Jun 11, 2022
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      Hi,

      I have purchased five chocolate of 10rs each today(11.06.2022) from my nearby store.
      Out of five in one chocolate i have observed less quantity then others.
      Name:- Devender Kumar
      Contact no. [protected]

      Kindly look into matter and do the needful.
      Please find below pics for reference.

      Regards,
      Devender
      +1 photos
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        A
        AAishwarya6
        from Bengaluru, Karnataka
        Jun 11, 2022
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        I recently purchased 4 Cadbury lollypops from a pharmacy in Bangalore. As I was eating the lollypop, almost to the end of I felt a stone like thing in my mouth, that cut my tongue and was bleeding. when I spat out the remaining piece if chocolate, I saw a blue pellet and examined the rest of the chocolate, to find blue plastic pieces.
        +2 photos
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          L
          Lakshmipriya B
          Jun 10, 2022
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          I bought a dairy milk chocolate mousse on 22nd May'22 which was a defective and disgusting product. Hence raised a complaint in Mondelez customer care via mail. There is no response so far, except the complaint no# S#13329861. Can you assist me to get refund of my purchase.
          +3 photos
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Jun 27, 2022
          Updated by Lakshmipriya B
          Haven't received any response from the company
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            A
            abhi_purnea
            Jun 8, 2022
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            Address: C/O LAKHAN LAL & COMPANY LAKHAN CHOWK PURNEA

            Uid no 1871210

            1 BALIYA TADERS is providing Cadbury in open Tempo and it is definately not following the criteria of cold chain delivery ...needs proper action as temp here in our area is growing day by day..

            2 there is delivery issue about baliya traders not visiting regularly

            3 there is every time shortage of stock and bill is mismatched with the shortage delivery.. it means physical and system stock is mismatched...

            4 we are in p7 outlet and it needs proper attention but here party is overwhelmed by your sales person

            5 distributer baliya traders is so arrogant

            ALL THE ABOVE 5 POINTS ARE TRUE TO MY KNOWLEDGE AND NEEDS PROPER ACTION OTHERWISE SITUATION WILL GET WORST DAY BY DAY
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              B
              babaim2010
              from Kolkata, West Bengal
              Jun 7, 2022
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              Address: Baranagar Tantipara Kolkata 700035

              Date of incident : 7th June 2022
              Local Shop Contact Number : [protected]
              Incident description : I have purchased 10 packets of Cadbury chocolates from local shop today and noticed fungus inside of the chocolates. Rests have still not opened. Its very unhealthy to take this product and surprised that how the quality checks are going on at the time of production?
              Request for immediate investigation and conclude with the fix to avoid any escalation legally.
              +1 photos
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                R
                Rao Medicos
                Jun 6, 2022
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                Address: F 522 Jaitpur Extension Part 2 Badarpur, Rao Medicoa

                I am from Rao Medicos,
                My fridge is not working since last 1 month.I am unable to sale chocolate.I have complained about this, but no one is listening to anyone.
                Mobile number - [protected]
                Asset code - DF4607
                +2 photos
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Jun 06, 2022
                Updated by Rao Medicos
                My fridge not working
                Asset code - DF4607

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                  H
                  Harish Bhambare
                  Jun 5, 2022
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                  Address: Harish bahu udyog, 119a , anand complex , sarasnagar , ahmednagar , maharashtra

                  Complaint about Cadbury distributer ananad agency
                  1 Anand agency is providing Cadbury in open Tempo that why melted product is coming at shop so customer rejecting Cadbury products
                  2 there is delivery issue about anand agency
                  3 there is every time short material is coming
                  4 there is no cooling storage at godown as well as delivery
                  5 the Cadbury officer AL baksha is managed with that distributer so that's why he is not taking any initiative against anand agency
                  6 we are in p7 outlet
                  7 distributer of anand agency is so arrogant

                  So kindly request to take action against that distributer otherwise the business of Cadbury will be replaced by another product
                  Harish bahu udyog
                  [protected]
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Jun 05, 2022
                  Updated by Harish Bhambare
                  Complaint about Cadbury distributer ananad agency
                  1 Anand agency is providing Cadbury in open Tempo that why melted product is coming at shop so customer rejecting Cadbury products
                  2 there is delivery issue about anand agency
                  3 there is every time short material is coming
                  4 there is no cooling storage at godown as well as delivery
                  5 the Cadbury officer AL baksha is managed with that distributer so that's why he is not taking any initiative against anand agency
                  6 we are in p7 outlet
                  7 distributer of anand agency is so arrogant

                  So kindly request to take action against that distributer otherwise the business of Cadbury will be replaced by another product
                  Harish bahu udyog
                  [protected]
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                    D
                    dnsch8
                    Jun 2, 2022
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                    Cadbury Dairy milk silk oreo red velvet.

                    Brought the cadbery Dairymilk silk oreo red velvet chocolate from nearby mall. It was in well shape and wasn't melted at all. But, the moment i opened it, there was a strong rotten smell. First i thought it's from something else or the chocolate is melted or spoiled. But the chocolate was not melted and intact. Checked the manufacturering and expiration date, it's good to go till next year. I tried to taste and it was ok only if you block...
                    +3 photos
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                    R
                    Rekha srikari
                    from Visakhapatnam, Andhra Pradesh
                    May 31, 2022
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                    Address: Mumbai

                    Chocolate with white dots before the expiry date.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                      A
                      amirpathan
                      May 26, 2022
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                      Address: Kolad,Maharashtra,India

                      I am writing this complaint to notify you about the unethical behaviour of the distributor in the city kolad, maharashtra the name of the distributor's company is ''Sarita Enterprises'', the distributor told us that he was going to give us a 300 litres fridge in the future when we started taking their products and handed us a 135 litres fridge as a compensation at the beginning and stated that he is going to hand us a 300 litres fridge soon, its been 3 years since we started taking products from them and completed every of their target and has been respectfully serving the company since three years, they also created a legal document when we started taking their products but still whenever we ask them about the fridge they say we cant give the fridge so please try to take some strict action against this absurd behaviour and give us the fridge that we deserve

                      Arbaaz Pathan,
                      Samrat Super Market,
                      Pali, Maharashtra
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                        Q
                        Qwerty_1
                        from Jodhpur, Rajasthan
                        May 21, 2022
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                        I have found a small thin hair in dairy milk chocolate. Its disgusting to see hair in packaged items like chocolate. I did not expect such bad quality control from a brand like Cadbury.
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                          E
                          May 19, 2022
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                          In a box of Cadbury Silk pralines. The packed date on individual pralines had 19/11/2021 whereas the outer cover had 07/02/2022. The outer cover had a 3 month later date.
                          This was not expected in a product from a company of such stature.
                          +2 photos
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                            E
                            Elizabethelias
                            from Kothamangalam, Kerala
                            May 19, 2022
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                            Hello team,
                            I purchased one Oreo and that was containing a lot of live worms and it was so disgusting to know that such a brand is serving the poisoned food to the public.A lot of kids including my child is having this product with such an obsession.
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                              A
                              Amit Sharma 84
                              May 17, 2022
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                              Hi,

                              I Have a Store in Faridabad Haryana,
                              Non of the sales Person are coming to collect a orders I have trying many times please contact with someone
                              Also I have a space to Display Cadbury Product in my store kindly update about to take a Display Fridge for a Store

                              Thanks & Regards
                              Amit Sharma
                              ±91 [protected]
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              May 17, 2022
                              Updated by Amit Sharma 84
                              Hi,

                              I Have a Store in Faridabad Haryana,
                              Non of the sales Person are coming to collect a orders I have trying many times please contact with someone
                              Also I have a space to Display Cadbury Product in my store kindly update about to take a Display Fridge for a Store

                              Thanks & Regards
                              Amit Sharma
                              ±91 [protected]
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                                D
                                Deepikaaaa
                                from Mumbai, Maharashtra
                                May 15, 2022
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                                I found fungus on one of these cakes! I already at 4 of these without actively looking at them but i found a huge patch of fungus on this one. The product is not to be expired till 08/22 and I've kept it in a cool place since I bought it through Swiggy, which was yesterday. I'm a regular consumer and to think I may have eaten 4 (or more!) of your fungus filled products is terrifying! (I have submitted this complaint before but I want to specify that it won't let me upload a picture because the file is too large. Please reach out to me on my email so i can attach the pictures)
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                  D
                                  Deepikaaaa
                                  from Mumbai, Maharashtra
                                  May 15, 2022
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                                  I found fungus on one of these cakes! I already at 4 of these without actively looking at them but i found a huge patch of fungus on this one. The product is not to be expired till 08/22 and I've kept it in a cool place since I bought it through Swiggy, which was yesterday. I'm a regular consumer and to think I may have eaten 4 (or more!) of your fungus filled products is terrifying!
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Hi there, we are sorry about how you received the order. Please write to us at [protected]@swiggy.in with the order ID, and we will have this checked for you right away.
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                                    N
                                    Nakul Attrey
                                    from Zirakpur, Punjab
                                    May 11, 2022
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                                    Address: 475, MAMTA ENCLAVE DHAKOLI, ZIRAKPUR

                                    I had recently buyed a 100 rupees cadbury bar of cricket edition and when I opened it and it was having white pores all over it.
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                      M
                                      Manojmandava
                                      from Gudivada, Andhra Pradesh
                                      May 7, 2022
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                                      I have purchased Cadbury Dairy Milk Silk from a local bakery and when I opened the cover, it is very oily to touch and bad smell is coming. Also, the chocolate size appeared to be small and it was not in the actual shape it used to be.
                                      This is the second time I am complaining abt it, earlier last year, I have the experienced the same issue.
                                      I request you to respond accordingly so as to prevent damaged chocolates to be supplied for consumption by customers.
                                      If no action has been taken against this complaint, I would like to approach consumer forum.
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